Client Support

New Era Technology is standing by to help you. Access support via one of the methods below.


Submit a Ticket

If you are experiencing an outage, please call the New Era NOC immediately.

 Islandia Managed Clients

If you are an Islandia Managed Client (formerly DJJ Technologies), please submit your ticket here.

Self-Service Portals

If you are a New Era Managed Client please select on of the portals below.

Remote Support

Click the button below to begin your session.