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Client Support
New Era Technology is standing by to help you. Access support via one of the methods below.
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Submit a Ticket
If you are experiencing an outage, please call the New Era NOC immediately.
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Remote Support
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NEW ERA ANYWHERE
Chicago Client Support
If you are a Chicago Client (formerly FlexManage), please submit your ticket here.
If you are experiencing an outage, please call 1-800-366-1274 immediately.
Cromwell Client Support
If you are a Cromwell Client (formerly Telserv), please submit your ticket here.
If you are experiencing an outage, please call 1-866-483-5737 immediately.
Toledo Client Support
If you are a Toledo Client (formerly Meyer Hill Lynch), please submit your ticket here.
If you are experiencing an outage, please call 1-419-720-4242 immediately.