Client Support

New Era Technology is standing by to help you. Access support via one of the methods below.


Submit a Ticket

If you are experiencing an outage, please call the New Era NOC immediately.

 Long Island Client Support

If you are a Long Island Managed Client (formerly DJJ Technologies), please submit your ticket here.

Self-Service Portals

If you are a New Era Managed Client please select on of the portals below.

Remote Support

Click the button below to begin your session.