Cloud Services

Cloud Services

Deliver communication and collaboration services to users faster than ever with our full suite of cloud-hosted collaboration services delivered from a highly secure, virtualized platform under a centralized management system.

New Era makes it easy to migrate technology and applications to the cloud and offload much of the hardware and power demands that come with maintaining a network. We deliver the benefits of industry-leading technology, outstanding service level agreements, and predictable operation costs.

  • Ability to easily expand or contract infrastructure without adding or subtracting hardware
  • Dynamic, scalable solutions allow for more agility
  • Public, private, and hybrid options to suit your organization’s budget and security needs
  • Best-of-breed security technology to keep your data safe


Achieve Business Outcomes with New Era Cloud Services.

Unified Communications as a Service (UCaaS)

Gain the flexibility and agility you need to grow your business with New Era’s unified communications services that include features like HD voice, video conferencing, and multichannel contact center. With New Era, you get a modern engagement solution that delivers mobility, availability, multimedia experiences for each user, and an open architecture. Our white glove installation ensures easy on-boarding, comprehensive training, and deeper team engagement.

Back-up as a Service (BaaS)

Remove the worry and wasted time spent managing the tapes or hard disks of a traditional infrastructure. New Era’s BaaS solution streamlines the complexities of an often disparate technology backup strategy and reduces the upfront investment in infrastructure. Our powerful Backup as a Service (BaaS) puts a full backup solution at your fingertips with accessibility, safety, affordability, reliability, and simplicity. 

Disaster Recovery as a Service (DRaaS)

New Era’s disaster recovery solutions offer reliability and protect against the effects of any event or disaster that threatens your infrastructure’s ability to power your technology initiatives. A solid disaster recovery plan ensures that even in the event of a data center shutdown, you can continue your organizational objectives with little downtime. With New Era you receive fully managed DR, allowing you to run in the cloud until you restore data center operations.

Contact Center as a Service (CaaS)

New Era’s CaaS solution helps you deliver the ultimate customer experience through scalability, flexibility, and responsive handling as call volume fluctuates. Maximize your investment by using a cloud-based contact center to extend your capabilities, while paying only for the technology you need.

Software as a Service (SaaS)

New Era’s SaaS offering is stacked with a full range of leading software subscription options from mobility management to productivity software. SaaS gives your organization flexible, powerful management tools to make sure users are always on a current application version. We work with you to define a migration and deployment plan that suits your company.

Infrastructure as a Service (IaaS)

New Era’s IaaS solution provides the backbone for your technology initiatives with lightning-fast connection over the network, access to all your data, and optimization between the cloud and physical infrastructure. This gives you the power to host any or all of your server and storage solutions securely in the cloud, maximizing the reliability, availability, and scalability of your infrastructure.

Wireless as a Service (WaaS)

New Era’s Wi-Fi as a Service (WaaS) is simplified management, configuration, support, and upgrade to your Wi-Fi network delivered as an easy to manage monthly service. New Era combines Wi-Fi 6 with a secure onboarding system, enabling your IT department to quickly and without a doubt secure the network, users and wireless devices.

Partner with New Era Technology

We deliver solutions that are rooted in collaboration and innovation to provide creative solutions using the best technologies for our customers.

  • Diverse portfolio of technology projects with intricate designs and system integration across varied industries
  • 120+ engineers and technicians certified by leading technology manufacturers and professional industry organizations, including Cisco, Extreme Networks, AVIXA, Hewlett-Packard Aruba, Avaya, and many others
  • Over 25 years of experience in the planning, design, and implementation of complex solutions
  • Access to our highly experienced support team and our 24/7 Network Operations Center

Complementary Solutions

Collaboration & UC

Data Networking

Security & Life Safety

Managed Services


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Cloud UC Solutions

New Era Cloud UC delivers features like HD voice, video conferencing, multichannel contact center and seamless collaboration tools to get the job done. Download this solution brief to learn more.

Meet with an Expert

Our team of experts will engage with you to develop a strategy that turns your goals and objectives into reality by crafting a solution that is right for your organization.

Our Partners

Aruba Networks
Axis Communications
Avaya Edge
Palo Alto