Managed Services for Schools and Businesses

Managed ICT Services for Schools

Enable the best possible teaching and learning with specialised technology services for primary and secondary schools.

New Era Technology has tried and tested managed services for schools and education-related organisations. Our services not only make sense from an efficiency point of view but are focused on supporting next-generation learning.

We have support options for all types of schools – From small schools that may want support only when required, to large schools that require full-time support.

Managed ICT Services For Businesses

Manage your costs and ensure your business operations run smoothly with a New Era Managed Service.

Minimise the pressure on your internal team and leverage our team of engineers and technicians. New Era Technology provides a wide range of services for SME businesses, allowing you to scale your IT services as needed.

You’ll gain access to experienced support technicians and engineers when you need them, for a fraction of what it would cost to expand your team.

Remote Support

Improve the efficiency and performance of your technology environment with flexible service level agreements. Our team is available as needed to provide fast, reliable remote support.

On-Site Support

Extend your in-house technology team with short- or long-term on-site support. We help fill skill gaps, maintain daily operations, and scale your IT capabilities without compromising quality.

IT Managed Services

Enhance the stability and performance of your IT infrastructure with a tailored managed services plan. We work with you to define the level of service and support required.

Managed Security Services

Strengthen your security posture with managed protection for devices, data and networks. Our services include firewalls, antivirus, encryption, backup and disaster recovery.

Managed Voice Solutions

Enable seamless calling across your organisation with flexible, cloud-based telephony. Our managed voice services support users on any device, wherever they work.

Unified Communications

Keep your UC systems running smoothly with our maintenance overlay service. We provide 24/7 monitoring, event alerts and guaranteed on-site support to maximise uptime.

Reporting

Receive clear, regular reporting as part of your managed service. Gain the insights you need to understand system performance and make informed decisions.

Guidance and Advice

As part of your managed service, we act as your IT consultants, offering system reviews, identifying improvements, and helping shape strategic plans that strengthen your technology landscape.