Managed IT Network Services

Gain peace of mind that all IT systems and devices are online and functioning properly with remote network monitoring and management from our 24/7 network operations center (NOC).

  • 24/7 monitoring of a broad range of services on virtually any network device
  • Automatic triggering of audible, visual, and email alerts to the NOC team
  • Notifications sent based on customer preferences and includes live-agent phone calls, SMS, or email
  • Redundant power, redundant carriers, and generator backup to prevent downtime
  • Alarm resolution and technician dispatch to get you up and running

Learn more about New Era’s Managed IT Network Services by exploring the resources below.

Managed Services Agreement

Why Use New Era Managed Services

New Era provides constant monitoring over customers’ mission critical data network infrastructure from our Network Operations Center (NOC). Staffed 24/7, our one-of-a-kind NOC is equipped with the industry’s most sophisticated technologies. We provide:

  • 24/7 monitoring, alerts, and resolution to minimize downtime
  • Full administrative web portal access to provide a window into your network’s performance
  • Remote access via web interface so customers can enable remote control of any IP-enabled device
  • Full access to real-time and historical reporting tools to allow custom views and reports

To discuss New Era NOC Services, request a free consultation.

Discuss

Not sure which solutions and services will deliver the business outcomes you need? Talk to our team.


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Assess

Ready to refresh or build but concerned about configuration and compatibility? Request an Assessment.


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Price

Just need a price quote or a way to purchase your technology selections? Request pricing or tell us your order.


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Solutions That Support IT Teams

Collaboration

Collaboration


Security

Security


Data Networking

Data Networking


Meet with a Network Operations Center Expert

The New Era team can provide remote network monitoring, management, and issue resolution 24/7. We can help customize a solution that minimizes downtime and fits your technology and reporting needs.

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