Technology for the Retail Industry
New Era’s retail expertise spans across multiple cities, time zones, and countries, making us a trusted and experienced Global Retail Technology Integrator.
With a substantial Fortune 100 & 500 clientele, we ensure reliable services for growing retail companies. Our focus is maintaining consistent installation, configuration, and support across all locations, meeting your technology demands.
The New Era Retail Solution Portfolio
With a strong understanding of the retail market, we have created a unique portfolio of solutions to address a growing retail footprint.
New Era has a dedicated team 24/7 ready to support you.

Paging & Bell Systems
An integrated bell and paging system gives businesses an easy and cost-effective solution for paging and emergency announcements using existing network cabling in the building.

Technology Deployments
Installation consistency while deploying new technologies across your entire retail chain presents a unique challenge. Count on New Era’s 30+ years of retail experience and guarantee your new technologies will be deployed consistently from site to site, on budget, and on time.

Digital Signage
From design to installation, we offer a wide range of digital signage solutions, including wayfinding options and large video walls capable of vividly displaying webpages, videos, directions, restaurant menus, marketing messages, and /or digital images.

Enterprise & Wireless Networking
The foundation of your business starts with a reliable network. In today’s Wi-Fi-enabled world, a properly designed and installed network is more important than ever.

Audio Visual - A/V
Audio-visual systems are transforming the virtual workforce and improving the remote customer experience. From design to installation, we have all your A/V needs covered.

Cybersecuirty
We offer comprehensive protection through managed detection, incident response, threat hunting, risk assessments, and compliance management. We provide proactive monitoring, rapid threat resolution, and customised strategies to help businesses maintain robust cyber security and comply with industry standards.

Digital Transformation
Data is power, and New Era has a Team of resources ready to help unlock the information your customers are sharing.

Artificial Intelligence
Generative AI (Artificial Intelligence) is poised to revolutionise how companies operate, create content, and engage with customers.

Managed Services
Increase the overall efficiency of your IT department while improving the uptime of your critical network infrastructure. Look to New Era’s Managed Services Team for network and network device monitoring, server management, cybersecurity, helpdesk support, and more.
The New Era Process to Support Retail Needs
The Retail Industry demands consistency, unlike any other industry. With multiple locations across town or the world, you need a repeatable process and team to handle your needs.
We follow best industry practices to ensure you get a repeatable technology solution perfect for your needs.

Video Alarm Services Powered by Artificial Intelligence
AI-based Video Alarm
Improve the safety of your people and facilities by leveraging your existing video surveillance system. Fueled by AI technology, this service allows you to improve security and responsiveness thanks to the capabilities of the feature-rich video alarm system combined with real-time visual verification.
How can AI-Based Video Alarms Protect Your Business?
- A typical movement, such as an individual moving away from a typical path or a vehicle on the sidewalk
- Groups of people in a location normally out of bound
- Individuals carrying objects or weapons that are not typically seen
- Quick or sudden movements such as an altercation
- Any new entity in a space that is restricted (human or animal)
- Facial recognition
- Analysing traffic or spaces for parking (NOTE: Analysing is misspelled on the PS page)
- Smoke, fire, or any form of leakage that pertains to water or chemical
- Movement that is not authorised before an access control security system
- Ability to detect and recognise vehicles and license plates
- Announcing and alerting in human voice when an intruder enters a secure area
Recommended Resources

Q&A with New Era’s Digital Signage Expert

Audiovisual integration for meeting and board rooms at Zespri International
