Professional Services

Professional Services

When you choose New Era’s professional services you gain a team of dedicated consultants and integrators to help implement new technologies, business applications, and policies, using a proven framework to ensure customer satisfaction. Our services are designed to help you maximize existing assets and bridge business gaps with the right resources.

  • Consultative approach that considers your organization’s history, needs, and infrastructure
  • Strategies for improved technical infrastructure and operational efficiencies to reduce costs
  • Accelerated deployment and integration to realize gains and drive operational efficiencies
  • Collaboration across teams to ensure smooth, timely project delivery and integration

Explore

Achieve Business Outcomes with New Era’s Professional Services.

Consulting

Transform your organization with New Era’s consulting services. Leveraging our deep expertise, we work with you to develop strategies to improve technical infrastructure and operational efficiencies with a technology-agnostic, multi-vendor approach. The result is the accelerated deployment and integration of projects and value delivered across your organization — from C-Suite executives to engineers on the front line.

Design, Deployment & Integration

Reduce your deployment risks and accelerate the adoption of new technologies with New Era’s professional design, deployment, and integration services. Our architectural approach applies proven best practices, the most effective tools, and solid methodologies assembled from years of successfully delivering complex projects.

Lifecycle Maintenance

New Era’s lifecycle offerings include a variety of manufacturer and partner-delivered maintenance products designed to protect your investment, realize the value of a product/solution, ensure compliance requirements are met, and recognize the cost benefits of renewals. Our services offer direct 24/7 access for technical support, software updates, same-day hardware replacement, dispatch services, remote monitoring, and proactive troubleshooting.

Programmability & Automation

New Era’s programmability and automation services introduce a new paradigm in the way we configure, operate, and monitor networks. By leveraging design principles such as open, standards-based, and extensibility, New Era can help your organization improve service delivery (speed, quality, cost), deploy at scale, and become truly agile.

Project Management

New Era’s project management team works closely with you to plan and manage projects and programs from start to finish. Our formal yet customized approach to your requirements is developed and delivered by certified professionals who have deep project management and IT expertise, as well as years of experience using both traditional waterfall and agile project management methodologies.

Technology Assessments

Make strategic and informed technology decisions with New Era’s technology assessments. Our qualitative and quantitative approach builds a depth of knowledge and bespoke analysis that helps you achieve your business outcomes. New Era’s assessments include the identification of known and unknown deficiencies, support of M&A activities, and a thorough review of your security infrastructure.

Workforce and Staff Augmentation

Confidently meet your staffing needs with New Era’s workforce and staff augmentation services. We tap into our vast network of talented technology professionals to find the best fit for your requirements. Our thorough evaluation process, guided by our industry-leading team of human resource professionals and engineering experts, ensures that anyone we recommend to you is highly qualified and fully vetted.

Fire Alarm Inspections

New Era utilizes the most current techniques and equipment for every inspection to meet the rigorous requirements of today’s complex fire alarm systems. Our services include fire alarm testing frequency, smoke detector cleaning and sensitivity, monitoring, inspection reports, hardware support, and parts coverage to significantly reduce the risk for your organization.

Partner with New Era Technology

We deliver solutions that are rooted in collaboration and innovation to provide creative solutions using the best technologies for our customers.

  • Diverse portfolio of technology projects with intricate designs and system integration across varied industries
  • 120+ engineers and technicians certified by leading technology manufacturers and professional industry organizations, including Cisco, Extreme Networks, AVIXA, Hewlett-Packard Aruba, Avaya, and many others
  • Over 25 years of experience in the planning, design, and implementation of complex solutions
  • Access to our highly experienced support team and our 24/7 Network Operations Center

Complementary Solutions

Cloud

Collaboration & UC

Data Networking

Security & Life Safety

Resources

Risk Management and Threat Assessments: Keys to Safety

Risk management and proper threat assessment is crucial to eliminating cybersecurity threats and hacks. Part of a strong cybersecurity protection plan involves monitoring data systems for….

Enhancing Your IT Team with IT Staffing Solutions

Technology is rapidly changing, creating more opportunity for businesses to enhance their productivity and efficiency. However, as our need for technology increases, so does our need for a team….

Make 2019 the Year of Data Center Automation

Certain automation tools from various vendors relieve some of the load by streamlining the process and adjusting workflows over the course of an application’s lifecycle. By allowing this intricate process….

Meet with an Expert

Our team of experts will engage with you to develop a strategy that turns your goals and objectives into reality by crafting a solution that is right for your organization.

Our Partners

Cisco
Poly
Extreme
Samsung
Aruba Networks
Axis Communications
Christie
Fortinet
Genetec
Crestron
Zoom
Avigilon
Avaya Edge
Hillrom
Harman
Milestone
Legrand
Lenel
Palo Alto
Shure