Managed AV Network Services

Rely on 24/7 video network operations center (VNOC) services to remotely manage and monitor your AV systems to prevent equipment failures or system outages during important meetings. Support is always a phone or video call away.

Help desk support for questions and video conference call assistance
Support options during normal business hours as well as a 24/7 option
Video call recording to the cloud or your local drives

Learn more about Managed AV Network Services by exploring the resources below.

Why Use New Era’s Video Network Operations Center

New Era provides video monitoring and management services, packaged with Zoom video services. This all-inclusive video solution offers the support and ease of use to give your end users peace of mind during video conferences. We provide:

Video conference technicians who schedule, launch, and troubleshoot video calls to ensure success
Virtual attendant administration of meetings for recording, muting, and chat help for smoother calls
Zoom’s mobile and security features for safe and easy conferencing, content sharing, and more
Personal meeting URL and options for 50 to 500 participants to meet your organization’s needs

To discuss New Era VNOC Services, request a free consultation.