Managed AV Network Services

Rely on 24/7 video network operations center (VNOC) services to remotely manage and monitor your AV systems to prevent equipment failures or system outages during important meetings. Support is always a phone or video call away.

  • Help desk support for questions and video conference call assistance
  • Support options during normal business hours as well as a 24/7 option
  • Video call recording to the cloud or your local drives

Learn more about Managed AV Network Services by exploring the resources below.

Managed Services Agreement

Why Use New Era’s Video Network Operations Center

New Era provides video monitoring and management services, packaged with Zoom video services. This all-inclusive video solution offers the support and ease of use to give your end users peace of mind during video conferences. We provide:

  • Video conference technicians who schedule, launch, and troubleshoot video calls to ensure success
  • Virtual attendant administration of meetings for recording, muting, and chat help for smoother calls
  • Zoom’s mobile and security features for safe and easy conferencing, content sharing, and more
  • Personal meeting URL and options for 50 to 500 participants to meet your organization’s needs

To discuss New Era VNOC Services, request a free consultation.


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Solutions That Support IT Teams





Data Networking

Data Networking

Ready for AV Systems that are Always Online and Working?

Discuss your monitoring, management and issues needs with New Era and ensure your video conferencing meetings run smoothly and on time.

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