Kari’s Law: Is your Organization in Compliance?

By Shiro Ando, CTO - 9 Mar, 2020
Collaboration & UC

Kari’s Law is in effect as of February 16, 2020.

Kari’s Law requires all multi-line phone systems in the U.S. (like those found in hotels, schools, and offices) to enable direct dial to “911”, direct routing to a 911 center, and on-site notification when a caller dials “911”.


  • Users must be able to dial “911” directly without the need to dial a prefix or access code for an outside line
  • Calls must route to the “911” public safety answer point with no interception
  • On-site notification when a caller dials “911”

Penalties of Not Complying

Not complying creates the risk of endangering employees, customers, and visitors. Additionally, with Kari’s Law now included within the amended Communications Act, the Federal Communications Commission (FCC) has the power to enforce the rules, assign judgments, and collect penalties.

Pending Compliance Dates

January 6, 2021 – Ray Baum’s Act §506 in Effect

  • Requires dispatchable location to be delivered for wired devices.
  • Dispatchable location is defined as building address and additional data that can locate the caller in a reasonable amount of time.

January 6, 2022 – Ray Baum’s Act §506 adds Wireless Devices

  • Requires dispatchable location to be delivered for wireless devices.

Talk to an Expert

Ready to start ensuring your business is in compliance with Kari’s Law? Contact our team today to discuss how New Era Technology can help you through the process.

As a champion of “Public Safety Best Practices,” New Era Technology is not making specific recommendations, but instead informing you of critical new regulations to ensure that your business can take necessary actions to become compliant.

For more information, please contact us at solutions@neweratech.com.

About Kari’s Law

Kari’s Law was named after Kari Hunt Dunn, who was tragically murdered in her hotel room after multiple failed attempts by her daughter to dial 911, unaware of the need to dial “9” to reach an outside line while at a hotel.

Helpful Resources:

Author: Shiro Ando, CTO