Personalized IT Support for Community Banks

Our name may have changed from BITS to New Era Technology, but we are still the same team that understands the unique needs of community banks.

Why Trust New Era Technology For Your IT Support?

New Era offers services designed specifically for financial institutions, and we understand your unique network and security requirements. We take great pride in working with our customers to help them grow and optimize their businesses.

We Understand You

New Era Technology harnesses the insight of bank CEO’s and CIO’s to develop the understanding and vision needed to address complex challenges facing community financial institutions.

We Are Always On

Security. Risk. Compliance. Our services are SOC 2 Type ll compliant, meeting the security, business continuity, and disaster recovery requirements of the financial services industry. Our support teams are ready to support 24/7.

Our Partnerships

We have strategic parternships with technology leaders like Cisco, Microsoft and Secureworks to bring the best solutions to your financial institution so you can best serve your customers. We are proud to announce we are the SecureWorks MSSP partner in 2021.

mssp secureworks

Let’s get started today with a FREE assessment!

This 3-part assessment will review all your technology, look at your financial spending against other financials, review your technical safeguards, and benchmark you against your regulatory requirements.

Complete the form to get started today!

The Benefits of Working With New Era Technology

Innovative solutions designed for community financial institutions.

Telecom Advisory Services

Our Telecommunications Advisory and Consulting Services will help negotiate your carrier contracts to get you the best solution at the best price – at no cost to you.

Security Platform

SecureBlu is a complete set of security solutions to correlate network, cloud, and endpoint events to determine if malicious activity is present and take immediate action to remediate the threats to your financial institution.

Hosted Voice & Collaboration

Our Hosted Voice platform is customized specifically for your financial institution.  We offer a complete range of features to support the needs of the branch, operations, and customer service teams.

What Our Customers Say

I have had years of experience running the operations and IT for a large commercial bank. Now as the CEO of a smaller institution, I simply did not have the budget to hire the same internal IT resources. For over 10 years now, BITS/New Era Technology has served as an extension of my internal IT team, providing all highly certified cisco engineers to keep our network and telecom infrastructure up and running 24/7.

Mariner’s Bank

We decided to do business with BITS/New Era Technology because we wanted a service provider who understands a community bank’s regulatory compliance, operations and technical requirements, yet small enough to care about my business. For me, dealing with one of the telecom giants is like dealing with a ‘too big to fail national bank’ – nominal service, limited ability to escalate and no service flexibility.

Amboy Bank

Our relationship with BITS/New Era Technology and their staff has done nothing but gotten stronger since we retained their services. I would highly recommend them to anyone looking to upgrade the telecommunications in their institution.

Farmers & Merchants Bank