Elevate Your Video Collaboration with

ManageBlu AV

A Managed Service for AV and Video Collaboration Environments

IT leaders managing global AV and video collaboration deployments face mounting challenges, complex technology, fragmented support, and the pressure to deliver seamless meeting experiences.

DISCOVER HOW WE CAN HELP

ManageBlu AV removes the burden of managing large complex AV and Video Collaboration deployments

Here at New Era we offer a fully managed AV service, which ensures maximum uptime and reliability for your video collaboration deployments.

Maximize Uptime with Proactive Monitoring and Remote Management

We ensure your video rooms and spaces work seamlessly
We proactively identify issues in rooms and spaces and fix them before they become an issue for users
We remotely managed your ecosystem offering instant resolution for AV issues, reducing downtime
We offer ‘next day’ technicians onsite if the fault cannot be resolved remotely

Cut Through Complexity with Support Whenever You Need it

Gain access to video specialists 24/7/365 with our support helpdesk
Have field engineers onsite the next business-day if required
Benefit from on-site support with included parts for rapid fixes
We offer preventative maintenance as standard with our support contracts
Implement global standards across all your locations
Support for multi-vendor environments through one single SLA

Whether you need foundational support or end-to-end management, we offer flexible tiers

CORE

Essential support for reliable
AV operations

PREMIUM

Enhanced monitoring and reporting for proactive care

ELITE

Dedicated Customer Success Team and full proactive management

Built for enterprise organizations, our services align with our Managed Services Global Standards, ensuring consistency
and compliance across all regions.