Blog

Industry news and insight from the New Era Technology team

To Cloud, or Not to Cloud? Hard Questions for Contact Center
Within the past six months, there has been a common concern amongst CIO’s. This concern includes posing the question, ...
New Era Technology
14 Sep, 2020
Benefits Of A Managed IT Services Model
While we are all aware of the constant evolution of technology, sometimes we don’t stop to think about how we can take...
Jeff Forsyth, COO - NH
30 Oct, 2020
What’s the Big Deal About 5G?
With the new year around the corner, 5G is approaching fast. Reports originally stated we’d start seeing 5G wireless b...
Joe Gillis, VP of Sales, GVC
11 Dec, 2018
The Cloud Transformation of Unified Communications and Collaboration
Cloud-based Unified Communications have experienced slow adoption rates compared to other cloud technologies. Many custo...
Dan Marshall, National Director of Unified Communications
21 May, 2020
What is Video Surveillance as a Service (VSaaS)?
Video Surveillance as a Service (VSaaS) is a unique service that records video in the cloud, eliminating the need for an...
Joe Gillis, VP of Sales, GVC
17 Mar, 2020
Managed Detection and Response (MDR): Choosing the Best Provider
Bad actors and cyber-criminals are attacking your business, and their activities can often be observed in device and sys...
Eric Peterson, Director of Cyber Security Operations
16 Mar, 2022