Managed Services
Increase the overall efficiency of your IT department and maintain stable and reliable systems with New Era’s Managed Services. You’ll gain access to experienced support technicians and engineers when you need them, for a fraction of what it would cost to expand your team.
- Full management and monitoring of all or part of your IT and AV infrastructure with our 24-7 network operations center
- A range of service level agreements (SLAs) that enable you to select an option that best fits your needs
- Customized alerts that are triggered by incidents
- Custom reports with a drag-and-drop report builder and full access to
real-time and historical data - Insight into network performance with full administrative access to our state-of-the-art network monitoring solution
Partner with New Era Technology
We deliver solutions that are established in collaboration and innovation to provide creative solutions using the best technologies for our customers.
- Diverse portfolio of technology projects with intricate designs and system integration across varied industries
- 120+ engineers and technicians certified by leading technology manufacturers and professional industry organizations, including Cisco, Extreme Networks, AVIXA, Hewlett-Packard Aruba, Avaya, and many others
- Over 25 years of experience in the planning, design, and implementation of complex solutions
- Access to our highly experienced support team and our 24/7 Network Operations Center
