the Power
of C3

to manage your
Microsoft Teams Rooms

C3 powers New Era’s Managed Service for Microsoft Teams Rooms by giving an unparalleled view of your entire Teams Rooms ecosystem. It eradicates meeting room downtime giving you maximum ROI on your Teams Rooms investment.
  • Proactive monitoring of all rooms and endpoints
  • Enhanced remote management
  • Remote fault detection and resolution
  • 24/7 global support

Easily Deploy and Manage a Hybrid Meeting Room Using Microsoft Teams Rooms

It’s time to rethink your hybrid meeting room experience. Create the ultimate user experience using Microsoft Teams and partnering with a trusted expert in Video Collaboration.

  • Microsoft Teams Rooms FastTrack Partner
  • 1000+ Microsoft Teams Rooms Deployed Around the World
  • Microsoft Solutions Partner
collaboration approach new era

Video Collaboration Management

New Era supports the whole lifecycle of your Teams Rooms collaboration.

Manage, monitor, control and automate your entire Microsoft Teams Video Collaboration deployment with New Era Technology.

We have installed over 1,000 Microsoft Teams Rooms across the world. Our expertise is making our customers’ Microsoft Teams strategy more reliable, cost effective and flexible. Let’s get started today!

How New Era enhances your Microsoft Teams Rooms strategy?

  • We proactively manage and support all the equipment in the room, including supporting AV components via a single pane of glass.
  • We will help you integrate with existing or complex meeting spaces.
  • We provide ready access to on-site assistance and replacement equipment next working day.
  • We enable you to run meetings on platforms other than Microsoft Teams.

Deploy Microsoft Teams Rooms for teams from 100 to 1,000+ employees

Get a Front Row seat at every virtual meeting with Microsoft Teams Room’s intelligent camera technology that gives everybody a voice. Even with a single-camera system, the Front Row layout gives guests their own dedicated video feed so everyone is seen and heard equality. 

Discover inclusive features that’ll transform meetings into more interactive and personable experiences, even when you’re not in the room. You’ll always know who’s speaking thanks to technology like automatic live captions plus attributed transcription via intelligent speaker. Other features also include speaker-tracking camera, zoom into and cropping around active participants, and even removing distracting backgrounds.

Business challenges we help solve

Hybrid working

Implementation of vendor agnostic solutions and services to support users from any location and any device.

Global strategy

Delivery of global collaboration services.

Strategy definition and implementation for unified global standards and the ‘digital workplace’.

Increase business efficiencies

Increased reliability and  service standards with reduced operational costs.

Simplified self-service and reduced on-site IT support requirements.

Remote management

Management of multi-vendor collaboration technology plus lifecycle management and support of meeting space technology


Managed Services Teams Brochure

Managing Video Collaboration Doesn’t Need to be Challenging

New Era’s team can work alongside your IT staff to develop a Microsoft Teams Rooms strategy that takes your goals and objectives into consideration. Download our latest brochure to learn more.

New Era’s Microsoft Teams Rooms Managed Service

What we offer

Our Managed Service for Microsoft Teams enables organizations to enjoy the full benefits of their video communications technology, with increased reliability, flexibility, and cost efficiencies. With behind-the-scenes management, monitoring, and performance optimization, we ensure the best possible video collaboration experience as well as providing maximum up-time for your Microsoft Teams video conferencing system and devices.

AV Design and Implementation

Our team of AV design experts will work with you to create a fully immersive Microsoft Teams room experience.

Manage & Monitor

Complete management and monitoring of your entire Microsoft Teams estate, which enables you to offer your users the optimum user experience.

Comprehensive Monitoring

Full monitoring, alerting, control and reporting on your Microsoft Teams services and management of your Microsoft Teams devices. With real time performance alerts, detailed diagnostics, and full reporting.

Unbeatable Support

Our Microsoft Teams services are backed by a global team of expert technicians. Supporting multiple vendors, through one single SLA, our 24/7 support team are always on hand to ensure you receive the optimum service.

Hybrid Work is Here to Stay

Download our latest ebook! Learn about the latest hybrid workplace trends and how Microsoft Teams Rooms enables people to connect in this new world.

ebook MTR graphic


hybrid collaboration

Five Reasons Virtual & Hybrid Collaboration Improves Productivity

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av over ip conference room

AV over IP: Support Your AV Technology on One Network

Audio Visual solutions are a critical part of the collaboration experience as we ensure we can see and hear the information…

Microsoft Teams Rooms

New Era and Microsoft Teams

We offer complete end-to-end management for your entire Microsoft Teams Video Collaboration Environment. Explore our suite of Microsoft Teams solutions.