Modern Workplace Collaboration Solutions | Empower Teams Anywhere

Modern Workplace Collaboration

Collaboration and Unified Communications

Reliable, scalable, and secure audiovisual, communication, and video collaboration solutions are at the core of what we do.

New Era offers a complete end‑to‑end managed service for your unified collaboration environment, enabling teams to connect, communicate, and collaborate from anywhere. Do it securely, in real time, on any device, and empower your modern workplace with world‑class collaboration and unified communications.

Talk to an Expert

Common Challenges with Modern Workplace Collaboration

The way we work has changed, and so have the challenges of keeping people connected. With teams spread across remote, hybrid, and office environments, organisations are finding it increasingly difficult to maintain seamless communication, consistent engagement, and unified access to tools and information. Fragmented technologies, unreliable connections, and differing work styles often create friction that slows progress, stifles innovation, and drains productivity.

These inefficiencies not only reduce employee engagement but also drive up support costs, highlighting that traditional collaboration methods can no longer keep pace with modern business demands.

Modern Workplace Collaboration Challenges

How We Solve Your Collaboration Challenges

We design and manage collaboration environments that enable your teams to meet, share, and innovate with ease. Backed by global expertise and a vendor‑agnostic approach, we give you the flexibility to choose the solutions that fit best, with one trusted partner to design, deploy and support it all.

VoIP

New Era’s Voice Over Internet Protocol (VoIP) and telephony solutions enable users to seamlessly place and receive calls, in and outside of their organisation, from any phone or device in the world.

Microsoft Teams Rooms

New Era are a trusted member of the Meeting Rooms Partner Program (MRPP). This means we are trusted by Microsoft to deploy, configure and manage Microsoft Teams Rooms.

AV Systems Integration

Working within your existing IT strategy, we will leverage your existing conferencing technology and integrate best in class technology to ensure you have interoperable video conferencing systems.

Digital Signage and IPTV

New Era Technology’s UC solutions include digital signage and IPTV for a range of different industries, including education and accommodation. Streamline your communication with our solutions designed to entertain, guide or inform your customers and visitors.

Video Conferencing Managed Services

New Era’s end-to-end AV and video collaboration management service. We manage and monitor your AV and UC systems to prevent system failures and outages and improve your system reliability.

Room Design & Implementation

From meeting rooms to large venue projects, our designers and AV experts, work directly with clients to create fully immersive bespoke meeting spaces that create a balance between architectural form, system function, flexibility and budgetary requirements.

UC Professional Services

Our Video Collaboration experts help organisations shape their lifecycle strategy and implement video collaboration solutions. We help deliver a mutually beneficial customer strategy based on real-world experience.

Virtual Meeting Rooms

Our meeting services let users connect securely from any device and location, offering quick and easy access to video meetings, whilst enabling organisations to enjoy the full benefits of their video communication technology.

Voice and Video Communication

New Era empowers your business with high‑definition video conferencing and a full suite of tools to achieve your communication and collaboration goals.

Voice Services

New Era’s Voice over Internet Protocol (VoIP) and telephony solutions let users seamlessly place and receive calls inside and outside their organisation, from any phone or device, anywhere in the world.

Approach

Our outcome‑led approach enables us to design and deliver best‑in‑class video conferencing, collaboration, and communication solutions. We provide high‑quality, full HD conferencing that is flexible and easily scalable to meet changing requirements across any platform.

Every solution is tailored to your enterprise’s unique needs and can integrate with existing platforms and hardware, helping you manage costs and maximise ROI. By working closely with you to understand desired outcomes and workflows, we design, build, and support secure, reliable, and intuitive solutions that drive productivity and efficiency.

Our commitment extends beyond deployment. Through regular service reviews and ongoing support, we ensure your collaboration environment evolves with your business and continues to deliver long‑term success.

Simple, Scalable, and Secure Collaboration

Unified Collaboration Management: Simplify your entire video and collaboration environment under one managed service.
Cloud Collaboration: Enable secure, high‑performance meetings anywhere through our global cloud infrastructure.
AV Design and Implementation: Create modern meeting spaces that are functional, flexible, and intuitive.
Scalability and Flexibility: Support hybrid and global teams with systems that grow as your business evolves.
Hybrid Working: Empower users to securely connect and communicate from any device or location.
Security and Compliance: Protect data and privacy with enterprise‑grade encryption and governance.
Integration and Interoperability: Leverage multi‑vendor collaboration technology through a single SLA with New Era Technology.
Remote Management: Easily manage services across multiple offices and sites with centralised support.
Business Efficiencies: Increase reliability and reduce operational costs by improving service standards and minimising the need for on‑site IT resources.

End-to-End Expertise

From initial consultancy to post-launch optimisation, we cover the entire collaboration lifecycle for your organisation.

Vendor-Agnostic Integration

We connect leading technologies like Microsoft Teams, Zoom, Cisco Webex and Google Meet, creating a seamless user experience.

Proven Global Delivery

With offices and support teams around the world, we bring global insight and local responsiveness to every project.

People-First Approach

We design technology around how you work, ensuring adoption, engagement, and measurable outcomes.

Frequently Asked Questions

"Our school now benefits from an innovative platform that fosters inclusive and collaborative learning. We appreciate the guidance and expertise of the team at New Era in developing this transformational e-learning strategy."

— Leading Independent Regional School
"We’ve found that nothing is ever too much trouble for New Era. Whenever we reach out, they are quick to assist."

— Leading Real Estate Agency, Lake Macquarie Region
"It is very comforting to know that New Era are proactive in both the design and maintenance of our IT systems. What is really important is how quickly New Era responds to our issues and needs"

— Maroba Nursing Home

AV AND UC RESOURCES

Maroba Nursing Home Implements Wireless Communication Devices

Maroba Nursing Home wanted to implement new wireless communication devices that allowed staff members to communicate and interact across the whole facility via a wearable
badge.

From Fragmented Systems to Unified Operations: A Real Estate Success Story

Streamlining multi-site real estate IT became crucial for a prominent agency in Lake Macquarie that expanded from one to five offices. Consequently, they partnered with New Era Technology to consolidate systems for seamless operations.

Implementing a Successful E-Learning Strategy: A School’s Journey

This leading co-educational, independent regional school serves students from primary to year 12. Consequently, it recognised the need to enhance its e-learning strategy for schools. This was crucial to meet modern educational needs.

Internet

Stay connected with reliable, secure, and scalable internet solutions from New Era. Our fully managed services, backed by partnerships with leading carriers, ensure high‑performance connectivity, proactive monitoring, and seamless integration tailored to your business needs.

Managed Services

Our Managed Services deliver proactive monitoring, expert support, and strategic IT management, giving you enterprise‑grade capabilities without the need for an enterprise‑sized IT department.

Cyber Security

Secure your business with comprehensive cyber security services, tailored to meet your operational and compliance needs while ensuring global scalability and continuous protection.

Modern Workplace Collaboration

Collaboration and Unified Communications

Common Challenges with Modern Workplace Collaboration

Modern Workplace Collaboration Challenges

How We Solve Your Collaboration Challenges