NJC Partners With New Era To Improve Network Service and Minimise Disruption
Challenges
With over eight different function rooms, two levels of public bars and a member’s bar and restaurant, Newcastle Jockey Club had a challenge in linking all the existing buildings and ensuring a secure and reliable connection across the entire facility.
Solutions
Results
Building a More Reliable Network Environment
Newcastle Jockey Club
Customer Size: 30+
Region: Australia
Industry: Hospitality & Racing
Now in operation for over 100 years, the Newcastle Racecourse is the largest and premiere provincial Race club in NSW.
Known as Beautiful Broadmeadow, Newcastle Jockey Club has partnered with New Era Technology to upgrade their existing IT infrastructure, as well as improve network services and their overall daily operations.
Addressing Network Performance and Continuity
With over eight different function rooms, two levels of public bars and a member’s bar and restaurant, Newcastle Jockey Club had a challenge in linking all the existing buildings and ensuring a secure and reliable connection across the entire
facility.
The New Era Approach to Smarter Network Service
New Era’s IT specialists visited the site and determined the spots where connectivity was below minimum standard. Then the team installed new network switches throughout the racecourse to make sure connectivity was stable across all buildings.
Alongside the Secure Cloud Network, New Era also rolled out Security Software to ensure Newcastle Jockey Club’s staff were safe against potential cyber security threats, whether working remotely from home or in the office.
This included:
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Email Security: a defense against phishing, business email compromise, ransomware and data loss prevention
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Multi Factor Authentication: this protects all applications by using a second source of validation, like a phone or token to verify a user’s identity
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Umbrella Insights: a software to protect websites from potential malware
The New Era Team consolidated and fixed cabling issues in the on-premise server racks, as well as various patch panels throughout the racecourse.
Results That Improved Reliability and Continuity
The upgrade to their existing infrastructure means improved network service and less disruptions for Newcastle Jockey Club’s Point of Sale systems and overall daily operations.
Frequently Asked Questions
New Era worked with NJC to strengthen network service through a planned, customer-focused approach that prioritised continuity. By aligning the solution to NJC’s operational needs and managing implementation carefully, New Era helped improve service reliability while reducing disruption to day-to-day activity.
Through its partnership with New Era, NJC benefited from a more reliable network environment, improved service performance, and a smoother experience for users. The project also created a stronger foundation for operational continuity and future technology improvements.
Let’s Build What’s Next—Together
Today’s challenges don’t sit in one category. Neither should your solutions. When infrastructure, digital transformation, and security work together, complexity fades and progress accelerates.