Simplify your business IT management with our managed IT services
Support for your whole business
New Era’s Brisbane team are just a click or call away.
Our business is different to most in our industry in that we are not seeking to reduce the amount of time we spend physically on a client site – we see this as fundamental to the service we are delivering. Interaction with your end-users and regular onsite maintenance are key to a proactive service.
- Proactive mainenance is covered
- Device installs are covered
- All onsite work is covered
- All faults are covered
- Proactive monitoring and alerting is covered
- All adds, moves and changes are covered
- Full helpdesk service is covered