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Connected Communications

Voice Solutions to Elevate Collaboration & Customer Experience. New Era Technology helps our customers modernize voice and collaboration without disruption, complexity, or vendor lock‑in.

Legacy telephony was never built for today’s workplace

Modern organizations don’t just need dial tone, they need communication ecosystems that remove friction, improve customer experience, reduce operational risk, and support how people truly work today.

Traditional voice systems hold organizations back because they’re fragmented, costly, and too rigid for modern work. Ageing PBX hardware and copper lines limit scalability, drive up maintenance costs, and create operational complexity, while poor integration with cloud tools and restricted mobility make hybrid work harder. These outdated systems also weaken customer experience and increase the risk of outages and downtime.

The challenges and how they impact enterprises:

Modern VoIP & Cloud Voice Services

Cloud‑Native Telephony

Make and receive calls over your existing network, no copper lines required. SIP‑based services allow users to plug in anywhere, keep their number, and work from any location.

Microsoft Teams Voice

Turn Teams into your complete phone system. We deliver fully managed, cost‑effective Teams Calling deployments that integrate cleanly with your current infrastructure.

Scalable, Flexible Deployment

Our architecture grows with you. Add or move users without new cabling or complex rewiring.

Integration with Critical Systems

We unify your communication ecosystem, integrating VoIP with paging, PA/bell systems, emergency lockdown infrastructure, and more.

Expert Design & Ongoing Support

Our engineers assess your current environment, design a future‑ready voice architecture, and provide continuous support to ensure reliability, security, and performance.

Cloud Calling on Your Terms

CloudBlu Calling

Our cost-effective cloud voice platform with competitive bundles and predictable monthly costs.

Cisco Webex Calling

Enterprise‑grade calling with advanced security, mobility, and integrated collaboration.

Microsoft Teams Voice

Turn Teams into a complete, cloud‑based phone system with Direct Routing or Operator Connect.

Contact Us

Ready to talk?

Speak with a New Era Voice & Collaboration Expert to get a tailored modernization roadmap, a cost‑savings analysis, or a platform readiness review.

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