Global Retail Technology Integrator
Technology Solutions for the Retail Industry
How AI helps retailers solve today's biggest operational challenges
Retailers are under pressure to reduce shrinkage, improve inventory visibility, streamline checkout experiences, and deliver consistent customer experiences across every location. AI helps address these challenges by turning real-time operational data into actionable insights, enabling retailers to make faster decisions, improve efficiency, strengthen security, and optimize store performance at scale. New Era Technology helps retailers build the connected infrastructure, secure networks, and integrated technology environments required to support successful AI-driven operations.
Global Retail Technology Integrator
Technology Solutions for the Retail Industry
Simplify retail technology management across all your stores.
Our global retail solutions ensure reliable installation and configuration across states, time zones, and countries. Backed by expertise with Fortune 100 & 500 retailers, we provide reliable services with consistent installation, configuration, and support across all your locations.
Trusted by Leading Retailers
Decades of experience delivering consistent, reliable technology solutions for retail chains of all sizes.
Fortune 100 & 500 trust us for their retail operations.
24/7 Dedicated support team ready to assist your retail operations anytime.
Reduction in false alarms with AI-powered video surveillance solutions.
Retail Solution Portfolio
A New Era in Retail Innovation
With deep retail market expertise, we’ve built a portfolio that supports growth across multiple locations. Our dedicated team is available 24/7 to keep your technology running smoothly, so you can focus on your business.
Low Voltage Cable Services
Critical infrastructure for all retail technology. Our field resources cover low-voltage and high-voltage electrical needs to guarantee peak performance from every installed device.
Technology Deployments
Consistent installation across your entire retail chain. Leverage our 30+ years of experience to deploy new technologies site-to-site, on budget, and on time.
Digital Signage
From design to installation, wayfinding, video walls, menus, and marketing displays. Vividly display and create engaging experiences for your audience.
Enterprise & Wireless Networking
The foundation of your business. In today's Wi-Fi-enabled world, a properly designed and installed network is more critical than ever for retail success.
Audio Visual - A/V
Transform your virtual workforce and enhance the customer experience. From design to installation, we cover all your A/V needs for modern retail environments.
Physical Security
From legacy hardware to cutting-edge solutions, video surveillance, card access, mass notification, and intrusion alarms to protect your people and assets.
Digital Transformation
Data is power. Unlock the valuable information your customers share and turn insights into competitive advantages with our expert team.
Warehousing, Staging, & Configuration
No more waiting weeks for technology products. We stage, configure, test, and ship equipment ready for on-time field completion.
Our Process to Support Retail Needs
The retail industry demands consistency unlike any other. With multiple locations across town or the world, you need a repeatable process and an experienced team to handle your needs. We follow best industry practices to deliver technology solutions tailored to your specific requirements.
AI-Powered Security
Video Alarm Services Powered by Artificial Intelligence
Improve the safety of your people and facilities by leveraging your existing video surveillance system. Fueled by AI technology, this service enhances security and responsiveness with real-time visual verification and intelligent threat detection.
90% Reduction
in false alarms with AI-powered video alarm systems
How AI-Based Video Alarms Protect Your Business
- Detect atypical movement patterns, individuals straying from paths or vehicles in restricted areas
- Identify groups in unauthorized locations or individuals carrying unusual objects
- Recognize quick movements like altercations or unauthorized entry
- Facial recognition and license plate detection capabilities
- Smoke, fire, water, or chemical leak detection
- Human voice announcements when intruders enter secure areas
Why New Era for Retail Technology?
Global Retail Expertise
Our expertise spans multiple states, time zones, and countries. Whether you’re expanding domestically or internationally, we ensure consistent technology deployment across every location.
30+ Years of Retail Experience
With decades of dedicated retail technology experience, we understand your unique challenges, including loss prevention, customer experience, and operational efficiency.
Dedicated Support Team
Our 24/7 support team is always ready to assist. We proactively monitor your systems and respond quickly to make sure there’s no disruption to your retail operations.
24/7/365 Availability
Value-Added Partnership
We go beyond vendor relationships to become true partners in your success. We understand your business goals and align our technology solutions to help you achieve them.
Trusted Partner Approach
Recommended Resources
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Leading grocery retailer looks to innovation
FAQ: Frequently Asked Questions
AI helps retailers improve store operations by reducing shrink, streamlining checkout experiences, improving inventory visibility, identifying operational issues in real time, and providing insights that support faster decision-making. When combined with connected systems and reliable data, AI can help retailers increase efficiency, improve customer experiences, and maintain consistency across multiple locations.
An AI-enabled retail store uses connected technologies, real-time data, and intelligent automation to improve both operations and customer experiences. Examples include AI-powered video analytics for loss prevention, inventory monitoring, digital signage that adapts to store conditions, self-service checkout technologies, and centralized tools that help operators manage performance across locations.
A retail technology blueprint is a strategic plan that defines the technology, infrastructure, processes, and standards required to support retail operations. It typically includes networking, physical security, digital signage, data management, store systems, and support services designed to create a consistent foundation across every location while supporting future innovation and AI initiatives.
Retailers standardize technology across locations by establishing consistent infrastructure, deployment processes, support models, and technology standards. This approach helps ensure every store operates with the same systems, configurations, and security controls, making it easier to manage operations, maintain compliance, deploy new technologies, and support growth at scale.
Successful AI initiatives require more than AI software alone. Retailers need secure networks, connected systems, reliable infrastructure, and access to accurate, real-time data. Building this foundation enables AI tools to deliver meaningful insights and support operational improvements across stores and locations.
Retailers standardize technology across locations by establishing consistent infrastructure, deployment processes, support models, and technology standards. This approach helps ensure every store operates with the same systems, configurations, and security controls, making it easier to manage operations, maintain compliance, deploy new technologies, and support growth at scale.
Some of the highest-impact retail use cases for AI include loss prevention, inventory management, customer behavior analysis, staffing optimization, multi-store monitoring, digital signage management, and checkout experiences. These applications help retailers improve operational efficiency while creating better customer experiences.
Yes. AI-powered video analytics can help retailers identify unusual activity, monitor restricted areas, reduce false alarms, and improve incident response. These capabilities strengthen loss prevention efforts while enabling security teams to operate more efficiently across multiple locations.
Retailers can prepare for AI adoption by evaluating their existing technology environment, including networking, security systems, infrastructure, and data management practices. Establishing a standardized, connected technology foundation helps ensure stores can support AI-driven insights, automation, and future digital transformation initiatives.
What Our Customers Say
"New Era has proven to be a value-added partner by not behaving like a vendor supplier, but understanding the impact of the work they deliver to the success of Chipotle."
