Adelaide’s Complete IT Solutions Partner
Local team, Adelaide office, and high-quality local support with national and global reach.
New Era’s Adelaide team is just a click or call away.
New Era Technology offers world-class IT and technology services to a diverse range of companies across Greater Adelaide and its surrounding regions.
Our Sydney office supports clients across Greater Sydney and beyond.
Contact us to find out more about our IT Services, IT Support, Managed Services, Collaboration, Security, and other Technology Solutions.
Struggling to Keep Your AV and Video Collaboration Running Smoothly?
Managing global AV and and Collaboration Environment's is Complex. IT leaders managing global AV and video collaboration deployments face mounting challenges, complex technology, fragmented support, and the pressure to deliver seamless meeting experiences.
Fragmented support leads to inconsistent experiences and slower issue resolution.
Your team spends more time fixing AV issues than driving strategic initiatives.
Employees expect seamless video experiences. Anything less impacts satisfaction and adoption.
Global growth demands AV consistency across locations, but manual management can’t keep up.
Every failed meeting or broken room chips away at trust, efficiency, and ROI.
How ManageBlu Solve This Challenges
ManageBlu AV takes the pressure off your IT team by proactively monitoring, managing, and supporting your AV and video collaboration spaces. From remote issue resolution to onsite technician dispatch, you get end-to-end coverage that keeps your rooms running and your users happy.
Collaborate Seamlessly
Lighten the Load on Your IT Team
Get Fast, Reliable Support
Scale Fast and with Ease
Support to fit your needs:
Choose From These Tiers
Core - Essential Coverage for Reliable AV Operations
Premium - Advanced Monitoring and Reporting For Proactive Care
Elite - Full Service Management With a Dedicated Success Team
ManagedBlu Features That Set Us Apart
- Proactive Monitoring: We detect and fix issues before they disrupt meetings
- One SLA: Unified coverage for your entire AV ecosystem
- Global Helpdesk: Get expert assistance 24/7
- Support Tiers: Choose Core, Premium, or Elite based on your needs
- Real-Time Insights: Track performance via our Customer Command Center (C3)
Unleash the power of C3 to manage your Microsoft Teams Rooms
C3 powers New Era’s Managed Service for Microsoft Teams Rooms by giving an unparalleled view of your entire Teams Rooms ecosystem. It eradicates meeting room downtime giving you maximum ROI on your Teams Rooms investment.
- Proactive monitoring of all rooms and endpoints
- Enhanced remote management
- Remote fault detection and resolution
- 24/7 global support
Frequently Asked Questions
When ManageBlu detects an issue, our team acts immediately to resolve it. Many issues can be fixed remotely, but if an onsite visit is required, next-day or rapid technician dispatch ensures the problem is resolved quickly!
Yes. We manage multi-vendor environments under one SLA.
Absolutely. Choose from Core, Premium, or Elite tiers based on your needs.
Yes. We handle AV management so your team can focus on strategic priorities.
ManageBlu gives you visibility and control over your entire AV estate through real-time insights from the C3 dashboard. Our managed service is designed to scale alongside your organisation, allowing you to add new rooms, integrate new technologies, and expand globally without increasing IT burden.
Yes. ManageBlu is built to support organisations of any size. Whether you’re expanding to new offices or adding more meeting rooms, our service scales easily, maintaining consistent monitoring, support, and proactive management across your entire AV and collaboration ecosystem.
Other services
AV Design and Consultancy
Implement & Integrate
Professional Services
Microsoft Teams
Ready to Take the Pressure Off Your AV Team?
Book a Free 30-Minute Assessment with One of Our AV Experts.
Let’s explore how ManageBlu AV can improve your video collaboration environment - starting today.