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Managed IT Support across Australia

IT Support Services

We have local teams across QLD, NSW, VIC and SA. We support national and international customers with a combination of onsite and remote support. 

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Desktop and device maintenance

Data networking and connection issues

End user support and issue resolution

24/7 support available from our Australian-based team

Remote and on-site support options

A pricing structure that makes sense

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Achieve Business Outcomes with New Era Managed Services.

Remote Support

Improve the efficiency and performance of your network technology infrastructure with one of several available service level agreements. 

 

Flexible Support

New Era Technology will work with your existing IT team and available resources to offer specialist technical support for the times when your team needs some additional support.

On-Site Support

New Era’s on-site support service provides a cost-effective strategy that results in faster scalability for your business, without compromising your high standards of quality and reliability.

Partner with New Era Technology

We deliver solutions that are established in collaboration and innovation to provide creative solutions using the best technologies for our customers.
  • Diverse portfolio of technology projects with intricate designs and system integration across varied industries
  • 120+ engineers and technicians certified by leading technology manufacturers and professional industry organisations, including Cisco,  Hewlett-Packard, Dell EMC, Microsoft and many others
  • Over 25 years of experience in the planning, design, and implementation of complex solutions
  • Access to our highly experienced support team

Explore IT Support Options

Our team of IT experts will work with you to develop an IT support option to suit your business.

New Era Technology helps more than 20,000 customers worldwide adapt to a rapidly changing digital world.

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03 8379 2000

Acknowledgement of Country

New Era Technology acknowledges the Traditional Custodians of the land on which we work and their continuing connection to land, sea, and community. We pay our respects to the people, cultures, and Elders, past, present, and future.

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