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Managed Services

ManageBlu Services

Focus on growing your business while we handle your technology. New Era Technology's Managed Services deliver proactive monitoring, expert support, and strategic IT management; giving you enterprise-grade capabilities without the enterprise-sized IT department.

Common IT Management Challenges

Managing IT in-house presents growing challenges for organisations of all sizes. As technology becomes more complex and threats more sophisticated, the burden on internal teams continues to increase.

These obstacles drain resources, create risk, and prevent IT from becoming the strategic enabler it should be. The right managed services partner can transform these challenges into competitive advantages.

The ManageBlu Process

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Support Tiers to Fit Your Needs

Whether you need occasional backup support or complete IT management, we offer flexible service tiers that scale with your business requirements.

Reactive IT Support 24/7

On-demand technical support when you need it. Ideal for organisations with internal IT teams who need backup expertise for complex issues.

Proactive Monitoring

Continuous monitoring with alerting and incident management. We identify and resolve problems early, preventing them from impacting your operations.

Full Managed Service

Complete IT management and support. We become your IT department, handling everything from day-to-day operations to strategic planning.

What ManageBlu Can Manage

Audio Visual

Ensure AV reliability with 24/7 VNOC monitoring, remote management, proactive maintenance, and rapid issue resolution.

IT Network

Boost network performance with 24/7 NOC monitoring, proactive maintenance, and tailored support options.

Unified Communications

Maximise UC uptime with 24/7 monitoring, event alerts, and guaranteed onsite support from experts.

Network Security

Simplify device security with tailored solutions, reducing costs and ensuring compliance through expert management.

On-site Support

Extend your IT team with cost-effective on-site support, bridging skill gaps for scalable, reliable growth.

Physical Security

Managed physical security services with integrated surveillance, access control, and proactive threat monitoring.

Contact Us

Ready to talk?

Let’s Discuss How New Era Can Help Transform Your Business With the Right Technology Solutions.