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More than 70% of digital transformations fall short of their objectives.

Digital Transformation

Digital transformation uses technology to reimagine how businesses work; from strategy to operations to customer connections. New Era delivers holistic digital transformation solutions that position your business for whatever comes next.

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Comprehensive digital transformation services

Strategy

Drive foundational alignment

Digital

Redefine customer engagement

Data

Accelerate time to value

Technology

Modernize your ecosystem

Systems Integration

Creating complex systems

Security

Securing digital outcomes

Common Digital Transformation Challenges

The path to digital transformation is filled with obstacles that can derail even the most well-intentioned initiatives. Organisations across industries face similar hurdles; siloed systems, cultural resistance, unclear roadmaps, and difficulty measuring success.

These challenges are why more than 70% of transformations fall short. The right partner makes all the difference in navigating complexity and achieving lasting results.

Transformation Challenges

"New Era's transformation team helped us completely reimagine our customer experience. We launched our new digital platform in half the expected time and saw 40% improvement in customer satisfaction within the first quarter."

— Fortune 500 Retail Client

Strategy

Drive Foundational Alignment Across the Business.

Navigating today’s dynamic business landscape can be challenging. New Era helps you cut through the noise to find the right solution for your organisation. Our multidisciplinary approach delivers actionable roadmaps driven by data, powered by right-fit technology, and brought to life through flexible, accessible design.

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Process Optimisation

Streamline, evolve, and accelerate business processes to improve efficiency and reduce operational costs through data-driven analysis and redesign.

Technology Infrastructure

Modernise, develop, implement, and rebalance your technology foundation for scalability, performance, and future readiness.

Organisational Structure

Maximise efficiency and support innovation through organisational structure optimisation and workforce transformation initiatives.

Change Management

Support your teams to shift culture, adopt new technologies, and embrace digital-first ways of working with comprehensive change strategies.

Digital

Reimagine How You Connect with Your Customer

Your customers expect a seamless brand experience. New Era helps you understand and anticipate their needs; driving engagement and impact in the right channel at the right time. Our multidisciplinary teams transform your website, applications, marketing, and overall customer experience into significant business engines

Digital Marketing

Branding, omnichannel campaigns, design.

Web Platform Development

UX & visual design, SEO, development.

Customer Experience

Personas, customer journeys, testing.

UX Research & Design

Personas, customer journeys, testing.

Marketing Operations Consulting

Email, social, graphics, analytics.

Mobile App Development

UI/UX, iOS/Android, front-end/back-end, IoT/wearables.

Martech Solutions

Platform selection, optimisation, and integration.

Accessibility

Audits, remediation, design.

Data

Unleash the Power of Information to Accelerate the Value of Data Across Your Organisation.

Give your teams better access to and understanding of your enterprise data. Develop a pragmatic, enterprise-level view of the strategy, stewardship, governance, and architecture you need to leverage data as an asset.

Data Modernisation

Data Virtualisation

Unified view of data regardless of format and source

Strategic Data Management

Maturity, governance, stewardship

Data Architecture & Integration

Assessment, model development, engineering

BI & Analytics

Self-service, embedded analytics, real-time insights

AI & Machine Learning

Model development, data engineering, predictive analytics

Customer Data Strategy

Use case, architecture, delivery

First-party Data Strategy

Data sourcing, third-party cookie replacement strategy

Master Data Management

Analysis, process engineering, implementation

Process Automation

Quality & Governance

Technology

Build a Modern, Scalable Technology Ecosystem to Support Your Business for Whatever Comes Next.

Even the most revolutionary technologies can fail in the absence of a carefully considered strategy. Instead of wasting resources on technology for its own sake, our team helps you focus on the right solutions to reach your customers, empower your workforce, and achieve your business goals.

Application Development

Modernisation, custom development, cloud apps

API Consulting

Integration strategy, API design and development, API marketplace

Emerging Technologies

Machine learning, deep learning, AI, VR, AR, XR

Software Testing

Manual, automated, exploratory, regulatory, TaaS

Identity & Access Management

OAuth, OIDC, SAML, Okta, Azure AD/B2C, AWS DS/Cognito

Cloud Infrastructure

Hybrid cloud, cloud migration, hosting, security

Mergers, Acquisitions & Divestitures

Cloud & Infrastructure Migrations

 

Platform Engineering

Data Integrity, Analytics & Modernisation

Business Process Transformation

Business Technology & Application Modernisation

Secure Transformation

Enhancing the Security of Your Data.

Secure Transformation is the application of comprehensive security principles, tools, and methods to enable and accelerate the secure adoption of modern software, infrastructure, and platform technologies.

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Seamlessly Connect Your Enterprise Systems

Our systems integration expertise ensures your technology ecosystem works as one unified platform. We bridge legacy systems with modern applications, enabling data flow, process automation, and operational efficiency across your entire organisation.

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Key Partnerships

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Let’s Discuss How New Era Can Help Transform Your Business With the Right Technology Solutions.