Global Retail Technology Integrator
Technology Solutions for the Retail Industry
Simplify retail technology management across all your stores.
Our global retail solutions ensure reliable installation and configuration across states, time zones, and countries. Backed by expertise with Fortune 100 & 500 retailers, we provide reliable services with consistent installation, configuration, and support across all your locations.
Trusted by Leading Retailers
Decades of experience delivering consistent, reliable technology solutions for retail chains of all sizes.
Fortune 100 & 500 trust us for their retail operations.
24/7 Dedicated support team ready to assist your retail operations anytime.
Reduction in false alarms with AI-powered video surveillance solutions.
Retail Solution Portfolio
A New Era in Retail Innovation
With deep retail market expertise, we’ve built a portfolio that supports growth across multiple locations. Our dedicated team is available 24/7 to keep your technology running smoothly, so you can focus on your business.
Low Voltage Cable Services
Critical infrastructure for all retail technology. Our field resources cover low-voltage and high-voltage electrical needs to guarantee peak performance from every installed device.
Technology Deployments
Consistent installation across your entire retail chain. Leverage our 30+ years of experience to deploy new technologies site-to-site, on budget, and on time.
Digital Signage
From design to installation, wayfinding, video walls, menus, and marketing displays. Vividly display and create engaging experiences for your audience.
Enterprise & Wireless Networking
The foundation of your business. In today's Wi-Fi-enabled world, a properly designed and installed network is more critical than ever for retail success.
Audio Visual - A/V
Transform your virtual workforce and enhance the customer experience. From design to installation, we cover all your A/V needs for modern retail environments.
Physical Security
From legacy hardware to cutting-edge solutions, video surveillance, card access, mass notification, and intrusion alarms to protect your people and assets.
Digital Transformation
Data is power. Unlock the valuable information your customers share and turn insights into competitive advantages with our expert team.
Warehousing, Staging, & Configuration
No more waiting weeks for technology products. We stage, configure, test, and ship equipment ready for on-time field completion.
Our Process to Support Retail Needs
The retail industry demands consistency unlike any other. With multiple locations across town or the world, you need a repeatable process and an experienced team to handle your needs. We follow best industry practices to deliver technology solutions tailored to your specific requirements.
AI-Powered Security
Video Alarm Services Powered by Artificial Intelligence
Improve the safety of your people and facilities by leveraging your existing video surveillance system. Fueled by AI technology, this service enhances security and responsiveness with real-time visual verification and intelligent threat detection.
90% Reduction
in false alarms with AI-powered video alarm systems
How AI-Based Video Alarms Protect Your Business
- Detect atypical movement patterns, individuals straying from paths or vehicles in restricted areas
- Identify groups in unauthorised locations or individuals carrying unusual objects
- Recognize quick movements like altercations or unauthorised entry
- Facial recognition and license plate detection capabilities
- Smoke, fire, water, or chemical leak detection
- Human voice announcements when intruders enter secure areas
Why New Era for Retail Technology?
Global Retail Expertise
Our expertise spans multiple states, time zones, and countries. Whether you’re expanding domestically or internationally, we ensure consistent technology deployment across every location.
30+ Years of Retail Experience
With decades of dedicated retail technology experience, we understand your unique challenges, including loss prevention, customer experience, and operational efficiency.
Dedicated Support Team
Our 24/7 support team is always ready to assist. We proactively monitor your systems and respond quickly to make sure there’s no disruption to your retail operations.
24/7/365 Availability
Value-Added Partnership
We go beyond vendor relationships to become true partners in your success. We understand your business goals and align our technology solutions to help you achieve them.
Trusted Partner Approach
What Our Customers Say
"New Era has proven to be a value-added partner by not behaving like a vendor supplier, but understanding the impact of the work they deliver to the success of Chipotle."