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Global Retail Technology Integrator

Technology Solutions for the Retail Industry

Simplify retail technology management across all your stores.

Our global retail solutions ensure reliable installation and configuration across states, time zones, and countries. Backed by expertise with Fortune 100 & 500 retailers, we provide reliable services with consistent installation, configuration, and support across all your locations. 

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Trusted by Leading Retailers

Decades of experience delivering consistent, reliable technology solutions for retail chains of all sizes.

Fortune 100 & 500 trust us for their retail operations.

24/7 Dedicated support team ready to assist your retail operations anytime.

Reduction in false alarms with AI-powered video surveillance solutions.

Retail Solution Portfolio

A New Era in Retail Innovation

With deep retail market expertise, we’ve built a portfolio that supports growth across multiple locations. Our dedicated team is available 24/7 to keep your technology running smoothly, so you can focus on your business.

Low Voltage Cable Services

Critical infrastructure for all retail technology. Our field resources cover low-voltage and high-voltage electrical needs to guarantee peak performance from every installed device.

Technology Deployments

Consistent installation across your entire retail chain. Leverage our 30+ years of experience to deploy new technologies site-to-site, on budget, and on time.

Digital Signage

From design to installation, wayfinding, video walls, menus, and marketing displays. Vividly display and create engaging experiences for your audience.

Enterprise & Wireless Networking

The foundation of your business. In today's Wi-Fi-enabled world, a properly designed and installed network is more critical than ever for retail success.

Audio Visual - A/V

Transform your virtual workforce and enhance the customer experience. From design to installation, we cover all your A/V needs for modern retail environments.

Physical Security

From legacy hardware to cutting-edge solutions, video surveillance, card access, mass notification, and intrusion alarms to protect your people and assets.

Digital Transformation

Data is power. Unlock the valuable information your customers share and turn insights into competitive advantages with our expert team.

Warehousing, Staging, & Configuration

No more waiting weeks for technology products. We stage, configure, test, and ship equipment ready for on-time field completion.

AI-Powered Security

Video Alarm Services Powered by Artificial Intelligence

Improve the safety of your people and facilities by leveraging your existing video surveillance system. Fueled by AI technology, this service enhances security and responsiveness with real-time visual verification and intelligent threat detection.

90% Reduction
in false alarms with AI-powered video alarm systems

How AI-Based Video Alarms Protect Your Business

  • Detect atypical movement patterns, individuals straying from paths or vehicles in restricted areas
  • Identify groups in unauthorized locations or individuals carrying unusual objects
  • Recognize quick movements like altercations or unauthorized entry
  • Facial recognition and license plate detection capabilities
  • Smoke, fire, water, or chemical leak detection
  • Human voice announcements when intruders enter secure areas

Why New Era for Retail Technology?

We don’t behave like a typical vendor supplier. We understand the impact our work has on your success. Our partnership approach ensures your technology investments drive real business value. 

Global Retail Expertise

Our expertise spans multiple states, time zones, and countries. Whether you’re expanding domestically or internationally, we ensure consistent technology deployment across every location.

Fortune 100 & 500 Clientele

30+ Years of Retail Experience

With decades of dedicated retail technology experience, we understand your unique challenges, including loss prevention, customer experience, and operational efficiency.

Proven Track Record

Dedicated Support Team

Our 24/7 support team is always ready to assist. We proactively monitor your systems and respond quickly to make sure there’s no disruption to your retail operations.

24/7/365 Availability

Value-Added Partnership

We go beyond vendor relationships to become true partners in your success. We understand your business goals and align our technology solutions to help you achieve them.

Trusted Partner Approach

Recommended Resources

What Our Customers Say​

"New Era has proven to be a value-added partner by not behaving like a vendor supplier, but understanding the impact of the work they deliver to the success of Chipotle."

— Chipotle | IT Operations Services Management

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Ready to Transform Your Retail Technology?

Let's discuss how consistent, reliable technology solutions can drive success across all your retail locations. Our experts are ready to focus on what matters next to you.