Reducing Costs with Flexible Meeting Spaces
Burlington Coat Factory (Burlington), headquartered in Burlington, NJ, is a national off price department store retailer with over 500 locations throughout the US and Puerto Rico. When Burlington set out to construct their new headquarters, they knew they wanted a facility that expressed their brand, provided room for a growing staff, as well as collaborative work space for staff and vendors.
Challenges
- Lack of real-time visibility into how spaces were being used
- Inefficient processes for booking desks and meeting rooms
- High operational effort required to support and maintain collaboration technology
- Frequent reliance on manual intervention
- Limited ability to analyze workspace usage
Solutions
- Enabled proactive issue detection and remote resolution
- Introduced a room and desk booking system
- Provided a single-pane-of-glass view across all meeting spaces and AV systems
- Reduced reliance on on-site technical support
Results
- Reduced Meeting Room Downtime
- Improved Cost Efficiency
- Better Space Utilisation
- Enhanced Hybrid Work Support
- Centralised Management
- Future-Ready Workplace
Optimizing Workplace Costs Through Flexible Collaboration Spaces
The client partnered with New Era Technology to redesign their workplace collaboration environment with a focus on reducing meeting room costs and improving space efficiency through flexible meeting spaces and hybrid work enablement.
The objective was to move away from static, underutilized meeting room setups and instead create a more dynamic workplace environment where spaces could be monitored, managed, and adapted based on real usage. This included improving visibility of room utilization, enabling desk and room booking, and reducing unnecessary operational and support costs across the collaboration estate.
Inefficient Use of Meeting Spaces and Limited Visibility
We were tasked with creating a turnkey solution to enable internal and external communication and collaboration; a seamless user experience, and an attractive workplace for Burlington’s employees.
The organization faced growing challenges in managing its collaboration environments effectively across multiple offices:
- Meeting rooms and workspaces were often underutilized or booked but not actively used
- Lack of real-time visibility into how spaces were being used across the organization
- Inefficient processes for booking desks and meeting rooms
- High operational effort required to support and maintain collaboration technology
- Frequent reliance on manual intervention or on-site support to resolve issues
- Limited ability to analyze workspace usage and plan future office layouts effectively
These issues resulted in increased costs, reduced efficiency, and a lack of strategic insight into how office space was actually being used.
Flexible Workspace Management and Proactive AV Monitoring
The project included a small, vendor presentation conference room, an executive level boardroom with video conferencing, a large, divisible multi-purpose room with recording capabilities, multiple conference room spaces, a cafeteria, a fitness center, and digital signage throughout the building.
The first floor multipurpose room (MPR) is a large divisible space that, when closed splits the room into three individual training rooms or may be combined to seat up to 420 people. Because of the flexible nature of the multipurpose room, a wide variety of technology was integrated to cover every possible use of the room including a ceiling mounted projector, a ceiling-recessed electric drop-down screen, thirty-six ceiling speakers, an audio system including digital signal processing, acoustic echo cancellation, and sound-reinforcement, a variety of microphones, HD-pan-tilt-zoom cameras, video capture and recording, and touch screen control.
The Burlington cafeteria is not only a place for employees to gather and eat, but also can be used as overflow space for the MPR. Four ceiling-mounted flat panel displays in the cafeteria are used primarily to show cable TV, however they can also be used to show content from the MPR.
The Burlington boardroom is used for video conferencing and presentation. The room features a large, rectangular table that can seat 20. The space includes a wall-mounted flat panel display, a recessed ceiling-mounted electric screen, a 4000 Lumen projector equipped with an electric scissor lift in the ceiling above the table, connection interface boxes for presenters, ceiling speakers, ceiling microphones, essential audio processing equipment, a Precision HD camera, a videoconferencing codec and touchscreen control. The video conferencing equipment transforms the projection screen into a sleek and powerful telepresence system.
Burlington’s goal at the onset of the project was to empower their employees with adequately equipped space for collaboration and presentation. There are numerous rooms throughout the installation that meet and exceed that goal including training rooms, multiple conference rooms of various size, interview rooms, vendor show rooms, and EVP offices featuring a variety of technology dependent on user need. These technologies include wall-mounted flat panel displays, connection interface boxes for presenters, ceiling-mounted speakers, touch panel control, and several of the rooms include video conferencing capabilities.
New Era designed and implemented an integrated solution including large format displays, digital signage, room control, video conferencing & recording, speakers, microphones, and projection solutions.
Lower Costs and Smarter Use of Workplace Space
Benefits Delivered
- Improved visibility of meeting room and desk utilisation
- Reduced downtime in collaboration spaces through proactive monitoring
- Lower operational costs by reducing unnecessary technician visits
- Better support for hybrid working and flexible office use
- More efficient planning of office space based on real usage data
By working hand in hand with Burlington, New Era successfully produced a sleek, modern workspace for employees to efficiently meet, present and share ideas.
Frequently Asked Questions
Flexible meeting spaces help reduce costs by improving how office space is used and reducing waste from unused or underutilised rooms. Instead of fixed desk or room allocations, organisations can adapt space based on demand.
- Better utilisation of meeting rooms and desks
- Reduced need for excess office space
- Lower operational and support costs
- Improved visibility into space usage
This allows businesses to optimise real estate and operational spending.
Let’s Build What’s Next—Together
Today’s challenges don’t sit in one category. Neither should your solutions. When infrastructure, digital transformation, and security work together, complexity fades and progress accelerates.
