Privacy Policy

Who We Are

The following privacy policy applies to the New Era Technology Site (the Site) and should be read in conjunction with our cookie policy. By viewing and using this Site, you will be deemed to agree to this privacy policy. If you do not agree to this privacy policy you should stop accessing and using the Site.

Trademarks / Service Marks

The trademarks, service marks, and logos (“Marks”) displayed on this Site are the property of New Era or are used with the permission of the appropriate third party. Users are not permitted to use these Marks without the prior written consent of New Era or such third party that may own the Mark.

Sharing, Disclosure, and Security of Personal Information

The type of personal information we collect

Whilst we do not collect personal information such as IP addresses our services use Google analytics which will identify general sources of information such as mobile, web and location the site is accessed from.

We currently collect and process the following information from visitors to our website:

  • Where an individual completes a Contact Form, we collect the following information provided by you which may include:
    • Name
    • Job title
    • Email address
    • Employer details
    • Phone number

Please note we have specific Privacy Notices for information collected from our customers, employees and (applicants for employment) and those to whom we may send marketing materials.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for the following reason:

  • To provide you with further information about our products, solutions, services or business.

We use the information that you have given us in order to contact you as set out above.

We may share this information with any of the companies within the New Era Technology Global Group, including but not limited to, New Era Education, New Era Holdings, BCS Global.

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is:

We have a legitimate interest.

How we store your personal information

Your information is securely stored in our Client Relationship Management (CRM) system.

We keep your contact details for 12 months and if you do not then become one of our customers, we will then dispose your information by deleting from our CRM system.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at privacy@neweratech.co.uk, +44 (0) 1753 705 400 or New Era Technology, Compliance 17-23 High Street, Slough, Berkshire, SL1 1DY if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at privacy@neweratech.co.uk, +44 (0) 1753 705 400 or New Era Technology, Compliance 17-23 High Street, Slough, Berkshire, SL1 1DY. 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

Third-party Sites

New Era’s website may provide links to other third-party websites which are outside our control and not covered by our Privacy Policy. We encourage you to review the privacy policies posted on all third party sites.

Changes to Our Privacy Policy

New Era reserves the right to amend this Policy without notice.

About us

New Era Technology's managed services, cloud, collaboration, data networking, security solutions help more than 12,000 worldwide customers adapt to a rapidly changing digital world, increase productivity and enhance learning experiences.

 

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