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Collaboration & Unified Communications

Facilitate modern workplaces with world-class collaboration and unified communication services.

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Collaboration & Unified Communications

New Era provides communication solutions that streamline and integrate a vast array of collaboration and UC technologies, including audio visual technology, telephony, audio conferencing, web conferencing, video conferencing, unified messaging, instant messaging, digital signage, and more.

We offer a complete end-to-end managed service for your entire unified collaboration environment. By empowering organizations to support their users from any location and device, we help drive productivity and achieve better business outcomes, ensuring users get the very best collaboration experience, enabling them to operate effectively regardless of whether they sit on-site or remote.

Our vendor–agnostic approach allows us to integrate and manage multiple vendors and collaboration technologies. 

What Makes New Era Technology Different?

  1. Trusted Results

    We have a proven and trusted solution demonstrated through our large global install base and highly satisified customers. 

  2. Experienced Team

    Our depth of knowledge and experience in both AV and managed services allows us to provide the best collaboration experience in the market.

  3. Global Support

    We deliver the same methodology across all our global locations allowing us to support both regional and international projects. 

Unified Communication Solutions to Improve User Experience and Productivity

Unified Communications integrates multiple enterprise communications tools to create a seamless interface.

Unified Communications & Collaboration

New Era offers secure and reliable messaging and presence solutions that provide your users the mobility to stay connected with contacts inside and outside of your organization through instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and more. Control user access to applications and services through mobile management policies to keep your organization secure and users focused.

Contact Center

Achieve long-term, positive engagement with customers through an omnichannel contact center that allows your agents to interact with customers over several communication channels. Seamlessly connect communication touch points like voice, email, and text to arm your agents with the information they need to deliver a truly personalized customer service experience.

Healthcare Communications

Improve communications, workflow and staff efficiencies with solutions such as nurse/patient communications, staff, asset, and patient tracking technologies. New Era can provide a variety of technologies and services that enhance patient care experiences.

Simplify Your Video Conferencing Solutions

New Era can design, deploy and manage your video conferencing solutions no matter the platform or location.

Video Collaboration

New Era offers a suite of collaboration tools that includes high-definition video conferencing and supports a variety of communication and collaboration goals. Our services enable organizations to meet via video conferencing and even interaction through telepresence technologies.

Virtual Meeting Rooms

Our meeting room services let users connect securely from any device and location, offering quick and easy access to video meetings, while enabling organizations to enjoy the full benefits of their video communication technology.

Microsoft Teams Rooms

New Era can manage, monitor, and support entire Teams Deployments. New Era is trusted by Microsoft to deploy, configure, and manage Microsoft Teams Rooms.

Engage Your Audience With AV & Digital Signage Solutions

Keep your business communications capturing attention with our award-winning full-service audio visual solutions.

Large Venue/Pro Audio

New Era provides integrated communications solutions to support large venue projects. Our expertise in this area includes large entertainment an sports venues, auditoriums, and gymnasiums — any venue in which audio, audio-video, security (including fire alarms and CCTV), mass communications, and paging are needed. Our solutions are designed to immerse visitors in the ultimate user experience.

Video Walls

New Era can help you create beautiful, engaging video wall solutions that showcase your message and engage your audience in a direct and impactful way. Create customized information systems, designed to entertain, guide, or inform visitors.

Digital Signage

New Era can help your organization stay informed and help deliver more personalized communications with our digital signage solutions. Paired with New Era’s digital signage service you can streamline the presentation of a diverse collection of video formats.

Complimentary Solutions

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Ready to Talk?

Let’s Discuss How New Era Can Help Transform Your Business With the Right Technology Solutions.