TRUST CENTER
Quantum Health Vendor Security Incident
New Era Technology's systems, networks, and infrastructure were not breached.
Quantum Health, a third-party healthcare advocacy vendor used by New Era Technology for employee benefits support, experienced a cybersecurity incident within its own environment. The incident was not the result of a security breach of New Era Technology systems, networks, or infrastructure, and did not expose any New Era Technology customer data. Quantum Health notified New Era that the incident may have affected personal information belonging to some New Era employees and their dependents. New Era notified its employees directly.
Incident Facts
|
Affected Entity |
Quantum Health (third-party vendor) |
|
New Era's Role |
Customer of the affected vendor |
|
New Era Systems Involved |
None |
|
Customer Data Exposed |
None |
|
Whose Information was Involved |
Some New Era employees and their dependents |
|
Information Types |
As reported to New Era by Quantum Health: dates of birth, Social Security numbers, and other personal information |
|
Notification and Remediation |
Managed by Quantum Health through Kroll |
Questions
No. New Era Technology's systems, networks, and infrastructure were not breached. The incident occurred within the environment of Quantum Health, a third-party healthcare advocacy vendor.
No. The incident did not expose any New Era Technology customer data.
Based on what Quantum Health reported to New Era, the information may have included dates of birth, Social Security numbers, and other personal information. Quantum Health holds the specific details for each individual.
Quantum Health, through Kroll, is contacting affected individuals directly and providing access to information about what was involved.
Contacts
Your Individual Situation
Quantum Health / Kroll
Use the contact information in the notification you receive.
General Questions
New Era Technology
trust@neweratech.com