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United Kingdom
Client Support
New Era Technology is standing by to help you. Access support via one of the methods below.
Support
Submit a Ticket
If you are experiencing an outage, please call the New Era NOC immediately.
Service Portals
Please select a portal from the dropdown menu.
Remote Support
Click the button below to begin your session.
Charleston Client Support
If you are a Charleston Client (formerly ATS), please access the customer support portal here.
Please call 1-304-757-6542 and chose option 2 for technical support.
Chicago Client Support
If you are a Chicago Client (formerly FlexManage), please submit your ticket here.
If you are experiencing an outage, please call 1-800-366-1274 immediately.
Cromwell Client Support
If you are a Cromwell Client (formerly Telserv), please submit your ticket here.
If you are experiencing an outage, please call 1-866-483-5737 immediately.
Toledo Client Support
If you are a Toledo Client (formerly Meyer Hill Lynch), please submit your ticket here.
If you are experiencing an outage, please call 1-419-720-4242 immediately.