Collaboration & Unified
Facilitate modern workplaces with world-class Collaboration and Unified Communication services.
Collaboration & Unified Communications
New Era provides communication solutions that streamline and integrate a vast array of collaboration and UC technologies, including audio visual technology, telephony, audio conferencing, web conferencing, video conferencing, unified messaging, instant messaging, digital signage, and more.
We offer a complete end-to-end managed service for your entire unified collaboration environment. By empowering organizations to support their users from any location and device, we help drive productivity and achieve better business outcomes, ensuring users get the very best collaboration experience, enabling them to operate effectively regardless of whether they sit on-site or remote.
Our vendor–agnostic approach allows us to integrate and manage multiple vendors and collaboration technologies.
Schedule Time With a Collaboration Expert
Your time is valuable. Let’s build a personalized service to meet your company’s communication needs.
New Era Solves Your UC and Video Collaboration Challenges
- Hybrid working: Allows users to securely and efficiently connect and communicate from any device or location.
- Business efficiencies: Increases relability and reduces operational costs vis improved service standards and the need for on-site IT support resources.
- Integration and interoperability of multi-vendor technology: Gives organizations the ability to use multiple vendors for collaboration technology through a single SLA with New Era Technology.
- Remote management of services: Supports organizations with several office and site locations.
What makes New Era Technology different?
We have a proven and trusted solution demonstrated through our large global install base and highly satisified customers.
Our depth of knowledge and experience in both AV and managed services allows us to provide the best collaboration experience in the market.
We deliver the same methodology across all our global locations allowing us to support both regional and international projects.
Unified Communication Solutions to Improve User Experience and Productivity
Unified Communications integrates multiple enterprise communications tools to create a seamless interface.
Unified Communications & Collaboration
New Era offers secure and reliable messaging and presence solutions that provide your users the mobility to stay connected with contacts inside and outside of your organization through instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and more. Control user access to applications and services through mobile management policies to keep your organization secure and users focused.
Achieve long-term, positive engagement with customers through an omnichannel contact center that allows your agents to interact with customers over several communication channels. Seamlessly connect communication touch points like voice, email, and text to arm your agents with the information they need to deliver a truly personalized customer service experience.
Improve communications, workflow and staff efficiencies with solutions such as nurse/patient communications, staff, asset, and patient tracking technologies. New Era can provide a variety of technologies and services that enhance patient care experiences.
Simplfy Your Video Conferencing Solutions
New Era can design, deploy and manage your video conferencing solutions no matter the platform or location.
New Era offers a suite of collaboration tools that includes high-definition video conferencing and supports a variety of communication and collaboration goals. Our services enable organizations to meet via video conferencing and even interaction through telepresence technologies.
Virtual Meeting Rooms
Our meeting room services let users connect securely from any device and location, offering quick and easy access to video meetings, while enabling organizations to enjoy the full benefits of their video communication technology.
As a trusted member of the Microsoft Meeting Rooms Partner Program (MRPP), we manage, monitor, and support entire Teams Deployments. New Era is trusted by Microsoft to deploy, configure, and manage Microsoft Teams Rooms.
Engage Your Audience With AV & Digital Signage Solutions
Keep your business communications capturing attention with our award-winning full-service audio visual solutions.
Large Venue / Pro Audio
New Era provides integrated communications solutions to support large venue projects. Our expertise in this area includes large entertainment and sports venues, auditoriums, and gymnasiums — any venue in which audio, audio-video, security (including fire alarms and CCTV), mass communications, and paging are needed. Our solutions are designed to immerse visitors in the ultimate user experience.
New Era can help you create beautiful, engaging video wall solutions that showcase your message and engage your audience in a direct and impactful way. Create customized information systems, designed to entertain, guide, or inform visitors.
New Era can help your organization stay informed and help deliver more personalized communications with our digital signage solutions. Paired with New Era’s digital signage service you can streamline the presentation of a diverse collection of video formats.
Explore Our Video Collaboration Services
New Era’s team can work alongside your IT staff to develop a video collaboration strategy that takes your goals and objectives into consideration. Download our latest brochure to learn more.
Partner with New Era Technology
We deliver solutions that are rooted in collaboration and innovation to provide creative solutions using the best technologies for our customers.
- Diverse portfolio of technology projects with intricate designs and system integration across varied industries
- 120+ engineers and technicians certified by leading technology manufacturers and professional industry organizations, including Cisco, Extreme Networks, AVIXA, Hewlett-Packard Aruba, Avaya, and many others
- Over 25 years of experience in the planning, design and implementation of complex solutions
- Access to our highly experienced support team and our 24/7 Network Operations Center