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Industry news and insight from the New Era Technology team

From Reactive to Proactive: How Managed Services Transform Enterprise IT Strategy
From Reactive to Proactive: How Managed Services Transform Enterprise IT St...
In today’s business world, IT demands are rarely simple. Many organisations are discovering that partnering with a man...
New Era Technology
1 Dec, 2025
How Contact Centre as a Service (CCaaS) is Transforming Customer Experience in the Digital Era
How Contact Centre as a Service (CCaaS) is Transforming Customer Experience...
As companies increasingly embrace cloud-based and digital-first operations, one area attracting growing attention is con...
New Era Technology
27 Nov, 2025
Keeping Your Business Secure While Using AI
Keeping Your Business Secure While Using AI
Cybercriminals are never satisfied with standing still, which means cybersecurity must continually adapt. Organisations ...
Cyber Security
New Era Technology
14 Nov, 2025
From Ideas to Action: Planning Your Next Modern Workplace
From Ideas to Action: Planning Your Next Modern Workplace
Aligning Workplace Environments with an End-to-End Approach. Simply installing technology won’t automatically improve ...
Collaboration & UC
Ryan Holmes
22 Oct, 2025
Envisioning the Future of Collaboration
Envisioning the Future of Collaboration
How Immersive Visualisation is Changing Workplace Design: Exploring the Impact of Immersive 3D Design on Modern Collabor...
Collaboration & UC
Ryan Holmes
21 Oct, 2025
Blueprint for Scalable Collaboration: Build Once, Scale Everywhere
Blueprint for Scalable Collaboration: Build Once, Scale Everywhere
An ideal meeting space in one office is a good start, but can you replicate it across 10, 50, or 200 locations? For IT l...
Collaboration & UC
Ryan Holmes
20 Oct, 2025

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