A Wealth of Data to be Found in the Customer Contact Center
We are in an era where data is accessible everywhere, at any time. It is therefore possible to know the specific needs o...5 Rules for a Perfect Use of Chat in a Customer Contact Center
Even though the telephone remains the preferred mode of communication in customer contact centers, chat continues to gai...How to plan and build multipurpose video collaboration spaces
Many organisations are investing to enhance their video-enabled spaces, aiming to provide adaptable environments that ca...The benefits of using a single service provider for Direct Routing and Micr...
Direct Routing for Microsoft Teams Rooms is a solution that enables your organisation to connect your Microsoft Teams Ro...Transforming video collaboration through the power of Cisco and Microsoft p...
As two tech giants come together to form a strategic partnership in the world of collaboration and communication, what a... /*php get_sidebar(); */ ?>