Unifying Communication: Exploring the Benefits of Microsoft Teams Voice with New Era Technology

By New Era Technology - 24 Apr, 2024
4 Minutes Read

In today’s digital age, successful organisations prioritise effective communication, and with the rise of remote work and virtual collaboration, businesses seek innovative solutions to streamline processes.

Enter Microsoft Teams Voice, a powerful tool that combines the functionalities of Microsoft Teams with the capabilities of a cloud-based phone system.

Paired with the expertise of New Era Technology, businesses can unlock a plethora of benefits that enhance efficiency, productivity, and connectivity across their operations.



Seamless Integration

One of the standout advantages of Microsoft Teams Voice is its seamless integration with the broader Microsoft ecosystem. By leveraging the power of Teams, users gain access to a unified platform where they can chat, meet, collaborate on documents, and now, make and receive calls—all within the same interface they already use for their daily tasks. This integration eliminates the need for multiple disparate tools, streamlining workflows and enhancing user adoption.

Enhanced Collaboration

With Microsoft Teams Voice, collaboration knows no bounds. Whether team members are in the office, working remotely, or on the go, they can stay connected through voice calls, video calls, and messaging. The ability to escalate conversations from chat to a voice or video call fosters real-time collaboration, enabling teams to address issues swiftly and make decisions more efficiently. Moreover, features like call forwarding and simultaneous ring ensure that important calls are never missed, regardless of team members’ locations.

Flexibility and Mobility

The modern workforce demands flexibility and mobility, and Microsoft Teams Voice delivers on both fronts. With cloud-based telephony, employees can make and receive calls from anywhere with an internet connection, using their desktop, laptop, or mobile device. This flexibility empowers employees to work from remote locations seamlessly, without sacrificing communication quality or reliability. Whether they’re at home, in a coffee shop, or traveling for business, they remain connected and accessible to colleagues and clients alike.

Cost Savings

Traditional phone systems often come with hefty upfront costs, maintenance fees, and complex infrastructure requirements. In contrast, Microsoft Teams Voice operates on a subscription-based model, eliminating the need for significant upfront investments. Additionally, the scalability of cloud-based telephony means businesses can easily add or remove users as needed, paying only for the services they use. With New Era Technology’s expertise in deployment and management, businesses can maximise cost savings while ensuring a smooth transition to Microsoft Teams Voice.

Security and Compliance

In today’s cyber landscape, security and compliance are non-negotiable. Microsoft Teams Voice adheres to rigorous security standards and compliance certifications, providing businesses with peace of mind knowing that their communication data is protected. Advanced security features, such as encryption, multi-factor authentication, and threat detection, safeguard sensitive information against unauthorised access and cyber threats. Moreover, New Era Technology’s expertise in security ensures that businesses receive tailored solutions that meet their specific security and compliance requirements.

Future-Proof Communication

As technology continues to evolve, businesses must future-proof their communication infrastructure to stay ahead of the curve. Microsoft Teams Voice represents the future of unified communication, with regular updates and feature enhancements driven by Microsoft’s ongoing innovation. By partnering with New Era Technology, businesses can leverage the latest advancements in communication technology, ensuring that they remain competitive in a rapidly evolving business landscape.


In summary, Microsoft Teams Voice, coupled with New Era Technology’s expertise, provides a robust communication solution empowering businesses to thrive in today’s dynamic landscape.

From seamless integration and enhanced collaboration to flexibility, cost savings, and security, the benefits are undeniable. As organisations embrace the digital transformation journey, investing in Microsoft Teams Voice is not just a step forward—it’s a leap toward a more connected, productive, and resilient future.



Author: New Era Technology