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Managed Services
Increase the Efficiency of Your IT With A Managed Service Provider
Managed Services
Manage your costs and ensure your business operations run smoothly with a New Era Managed Service.
Minimise the pressure on your internal team and leverage our team of engineers and technicians. New Era Technology provides a wide range of services for small, medium and enterprise-sized businesses, allowing you to scale your IT services as needed.
Across Australia, we have offices in Adelaide, Brisbane, Newcastle, Northern NSW, Sydney, Melbourne & Perth, supporting customers nationwide and throughout the world. Rely on our team to stay updated with the latest technology so your team can focus on your core business.
You’ll gain access to experienced support technicians and engineers when you need them, for a fraction of what it would cost to expand your team.
Managed Services designed to suit your business
- Full management and monitoring of all of your IT infrastructure
- Managed Network Services
- Managed Services with included security measures such as firewall, anti-virus and data encryption
- Helpdesk support to suit your business, including remote, onsite and flexible support options
- Insight into network performance with regular reporting
- Infrastructure as a service
- Managed Voice Services
Swap to a Single Invoice Approach
A single, per-user fee so you can grow with confidence.
We can give you a single invoice that covers all your key elements of IT; including security, helpdesk, your Microsoft Software and more.
New Era Technology Managed Services
Achieve Peace of Mind with New Era as your MSP
Remote Support
Improve the efficiency and performance of your network technology infrastructure with one of several available service level agreements. Our team is available as you need it for remote support.
On-Site Support
Extend your in-house technology team and cover skills gaps on a short or long term basis with on-site support. New Era’s on-site support services provide a cost-effective strategy that results in faster scalability for your business, without compromising your high standards of quality and reliability. We can support your growth initiatives with specialised skill sets on a project basis or by managing day-to-day operations.
IT Managed Services
Improve the efficiency and performance of your network technology infrastructure with one of several available service level agreements. Our team will work with you to determine the breadth of service and level of support you require.
Managed Security Services
Secure and manage a multitude of devices, reduce operational costs, and simplify the complexities associated with security solutions. New Era provides security solutions as a managed service, including firewalls, anti-virus, data encryption, back-up and disaster recovery.
Managed Voice Solutions
New Era’s managed telephony solutions enable users to seamlessly place and receive calls, in and outside of their organisation, from any phone or device in the world.
Guidance and Advice
As part of our managed service agreements, we are your IT consultants. We give you the guidance you need including system reviews, issue or improvement identification, and strategic plan development to improve your technology infrastructure.
Reporting
Our team provide regular reporting as part of the managed services agreement. Gain insights into your IT infrastructure so that you can make smarter decisions for your business operations.
What Our Customers Say
Meet with a Managed Services Expert
Our team of technology and IT experts will work with you to uncover what level of managed services is suitable for your business.
Partner with New Era Technology
We deliver solutions that are established in collaboration and innovation to provide creative solutions using the best technologies for our customers.
- Diverse portfolio of technology projects with intricate designs and system integration across varied industries
- 120+ engineers and technicians certified by leading technology manufacturers and professional industry organisations, including Cisco, Hewlett-Packard, Dell EMC, Microsoft and many others
- Over 25 years of experience in the planning, design, and implementation of complex solutions
- Access to our highly experienced support team
Partners We Work With
