Managed Services


Managed IT Services For Your Business

New Era Technology provides a wide range of managed services. 

Ensure your business operations run smoothly with a New Era Technology  IT managed service. Minimise the pressure on your internal team and leverage our team of engineers and technicians, certified by leading technology manufacturers and professional industry organisations.

We have over 25 years of experience in planning, designing and implementing complex solutions. We are proud to offer our expertise alongside our highly experienced support team and our 24/7 support helpdesk.

Smart Office Managed IT Services

  • Full management and monitoring of all of your IT infrastructure
  • Office software to enable productivity and collaboration
  • Security measures such as firewall, anti-virus and data encryption to provide top-level security
  • Helpdesk support to suit your business, including remote, onsite and flexible support options
  • Insight into network performance with regular reporting
  • A pricing structure that makes sense


Achieve Business Outcomes with New Era Managed Services.

Remote Support

Improve the efficiency and performance of your network technology infrastructure with one of several available service level agreements. Our team is available as you need it for remote support.

Flexible Support

Support as you need it. New Era Technology will work with your existing IT team and available resources to offer specialist technical support for the times when your team needs some additional support.

On-Site Support

New Era’s on-site support service provides a cost-effective strategy that results in faster scalability for your business, without compromising your high standards of quality and reliability.


Secure and manage a multitude of devices, reduce operational costs, and simplify the complexities associated with security solutions. New Era provides security solutions as a managed service, including firewalls, anti-virus, data encryption, back-up and disaster recovery.  


Guidance and Advice

As part of our managed service agreements, we can give you the guidance you need including system reviews, issue or improvement identification, and strategic plan development to improve your technology infrastructure.

Value added technology support


Our team provide regular reporting as part of the managed services agreement. Gain insights into your IT infrastructure so that you can make smarter decisions for your business operations.

Partner with New Era Technology

We deliver solutions that are established in collaboration and innovation to provide creative solutions using the best technologies for our customers.

  • Diverse portfolio of technology projects with intricate designs and system integration across varied industries
  • 120+ engineers and technicians certified by leading technology manufacturers and professional industry organisations, including Cisco,  Hewlett-Packard, Dell EMC, Microsoft and many others
  • Over 25 years of experience in the planning, design, and implementation of complex solutions
  • Access to our highly experienced support team and our 24/7 support helpdesk

Complementary Solutions

Meet with an Expert

Our team of experts will engage with you to develop a strategy that turns your goals and objectives into reality by crafting a solution that is right for your organisation.

Our Partners

Microsoft Gold Partner
Trend Micro
Hewlett Packard
Dell EMC