Voice and VOIP Services

Extend Your Business’ Phone Services With a New Era Technology Supported Online Voice Solution

VOIP Voice Solutions
Telephony and Voice

Upgrade Your Business’ Phone System

Make and take calls from anywhere with a New Era Voice System.

Enable your employees to remain productive no matter where they work, from the office, home, or on the road. Streamline your phone numbers and connect multiple employee devices to the same phone number with a cloud-based voice solution.

Connect your employees, customers, and partners with an online voice and telephony system and realise the benefits of low-cost or free national and international calls. Plus, set up intelligent call routing to suit your business needs.

If you need someone to take a look at your current phone bill and advise you on the best solution, get in contact with our team; they are specialists in modern telephony solutions and will tailor a solution to meet your unique business requirements.

Microsoft Teams Calling with New Era

Extend your Microsoft Teams to include voice calling. 

Benefits of a New Era Voice Solution

  • Reduced call costs
  • Reduced missed phone calls and loss of business
  • Extended phone system capabilities
  • Ability to scale as needed
  • Open architecture to interface with most other technologies
  • Inter-office calling
  • Voicemail to email capabilities
  • Time-based call routing
  • Web access
  • On-hold music and messages
  • Real-time reporting
  • Scalable, feature-rich telephony platform

Need something more advanced for your phone system?

New Era Technology has a solution for that too.

If your business requires rich and deep capabilities for Voice, chat with our expert team. Our advanced voice service gives you prompt support and guaranteed voice quality. The range of advanced features will remove barriers to meaningful work and allow greater availability across your business.

New Era Voice Solutions

Improve Your Phone Technology with New Era Voice Calling Solutions.

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Cost Savings

If you want to reduce your call costs, fixed-line charges or expand your phone system’s capabilities, you should talk to one of our Voice telephony experts.

Our telephony solution doesn’t use the internet; instead, our data centres are directly connected to the carriers, providing a private IP path and assuring call quality.

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Scalable

We provide the Voice solution with no software fees and deliver a scalable, feature rich telephony platform with several features. It can be deployed in your offices or hosted within our data centre platforms. It’s based on an open architecture platform, which means it will plug right into your existing ethernet network and can interface into almost any other technology.

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Hybrid Model

You can also use our platform with the traditional phone network, there are options to integrate ISDN or PSTN services into our solution in order to give you full control. 

Meet with an Voice expert

Our team are highly experienced in the design and implementation of voice solutions. Get in touch to discuss your needs.

What Our Customers Say

Brisbane Markets Ltd has been working with New Era Technology for in excess of 10 years. New Era provide a range of telecommunications and internet services, as well as delivering our hardware and software requirements as the Brisbane Markets site has developed over this period. New Era provide a high level of support and account management to our business, are extremely responsive to our needs, and are a key supporter of the Brisbane Markets and the businesses operating on our site. I highly recommend the services of New Era Technology for business looking for quality service.

Brisbane Markets Ltd

Wholesale

Trying to maintain a stable & protected IT environment in a fast growing company, in house, become impossible. New Era came highly recommended by our new GM who had used them in his previous workplace. 6+ years down the track and we still receive first class service from New Era Technology. Their response times are excellent, the support staff are professional and helpful, their project management of our recent new Server upgrade was smooth and they have consistently followed through on all of the schedules & tasks outlined in their support agreement.

Taylex

Manufacturer

Australian University Sport have engaged New Era in excess of 12 years to our manage our IT systems.  We are a diverse organisation with staff and offices based all over Australia.  New Era has worked closely with us to ensure our IT systems operate in a manner that creates efficiencies with our organisation.  As a not for profit company they are aware of the tight financial constraints that we operate under.

Australian University of Sport

Peak body

We have been using New Era for over 10 years and have been very happy with their service. We have utilised their team of experts for large infrastructure changes as well as day to day issues and maintenance. This includes assistance with strategic decision making, planning for major IT interruption and upgrades, and emergency / business critical response.

UHY Haines Norton

Accounting Firm

New Era are very efficient and reliable and we have found them to be the best IT company that we have ever used. We would totally recommend New Era Technology to anyone.

Property Solutions Group

Real Estate

Partner with New Era Technology

We deliver solutions that are established in collaboration and innovation to provide creative solutions using the best technologies for our customers.

  • Diverse portfolio of technology projects with intricate designs and system integration across varied industries
  • 120+ engineers and technicians certified by leading technology manufacturers and professional industry organisations, including Cisco,  Hewlett-Packard, Dell EMC, Microsoft and many others
  • Over 25 years of experience in the planning, design, and implementation of complex solutions
  • Access to our highly experienced support team

Partners We Work With

Cisco
Microsoft Gold Partner
Fortinet
Veeam
Citrix
vmware
Trend Micro
Barracuda
Hewlett Packard
Dell EMC
Sophos