Voice and VOIP Services

Extend your business’ phone services with a New Era Technology supported Voice Service

VOIP Voice Solutions
Telephony and Voice

Voice Calling and VoIP Services

Make and take calls from anywhere with a New Era Voice solution.

The team at New Era Technology are specialists in modern voice and telephony solutions. We consult and advise on Voice or VoIP systems and tailor a solution to meet your unique business requirements.

Our cloud-based voice solutions enable employees to take and make calls wherever they are, with the ability to connect the same number to multiple devices.

Our voice and telephony solutions connect your employees with each other, their customers and partners.

Access low-cost or free national and international calls and intelligent call routing with New Era Technology’s Voice Services.

Teams Calling with New Era

Flexible, mobile and reliable.

Extend your Microsoft Teams to include voice calling. Talk to us about how you can use Teams to make and receive calls to mobile phones and landlines.

Don’t worry about organising phone number redirects every time a member of your team needs to work from home. A Teams Voice Service with New Era Technology allows staff to keep a single phone number and make or receive calls from any device or handset.

What Our Customers Say

Brisbane Markets Ltd has been working with New Era Technology for in excess of 10 years. New Era provide a range of telecommunications and internet services, as well as delivering our hardware and software requirements as the Brisbane Markets site has developed over this period. New Era provide a high level of support and account management to our business, are extremely responsive to our needs, and are a key supporter of the Brisbane Markets and the businesses operating on our site. I highly recommend the services of New Era Technology for business looking for quality service.

Brisbane Markets Ltd

Wholesale

Trying to maintain a stable & protected IT environment in a fast growing company, in house, become impossible. New Era came highly recommended by our new GM who had used them in his previous workplace. 6+ years down the track and we still receive first class service from New Era Technology. Their response times are excellent, the support staff are professional and helpful, their project management of our recent new Server upgrade was smooth and they have consistently followed through on all of the schedules & tasks outlined in their support agreement.

Taylex

Manufacturer

Australian University Sport have engaged New Era in excess of 12 years to our manage our IT systems.  We are a diverse organisation with staff and offices based all over Australia.  New Era has worked closely with us to ensure our IT systems operate in a manner that creates efficiencies with our organisation.  As a not for profit company they are aware of the tight financial constraints that we operate under.

Australian University of Sport

Peak body

We have been using New Era for over 10 years and have been very happy with their service. We have utilised their team of experts for large infrastructure changes as well as day to day issues and maintenance. This includes assistance with strategic decision making, planning for major IT interruption and upgrades, and emergency / business critical response.

UHY Haines Norton

Accounting Firm

New Era are very efficient and reliable and we have found them to be the best IT company that we have ever used. We would totally recommend New Era Technology to anyone.

Property Solutions Group

Real Estate

Benefits of a New Era Voice Solution

  • Reduce call costs with a New Era Voice service
  • Don’t miss phone calls and lose business
  • Extend your current phone system capabilities
  • Ability to scale as needed
  • Open architecture to interface with most other technologies
  • Inter-office calling
  • Voicemail to email capabilities
  • Time-based call routing
  • Web access
  • On-hold music and messages
  • Real-time reporting
  • Scalable, feature rich telephony platform

Need something more advanced for Calls?

New Era Technology has a solution for that too.

If your business requires rich and deep capabilities for Voice, chat with our expert team. Our advanced voice service gives you prompt support and guaranteed voice quality. The range of advanced features will remove barriers to meaningful work and allow greater availability across your business.

New Era Voice Solutions

Improve Your Phone Technology with New Era Voice Calling Solutions.

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Costing Benefit

If you want to reduce your call costs, your fixed line charges or expand your phone system’s capabilities, you should talk to one of our Voice telephony experts.

One of the key features of our telephony solution is that it doesn’t use the internet; instead, our data centres are directly connected to the carriers, providing a private IP path and assuring call quality.

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Scalable

We provide the Voice solution with no software fees and deliver a scalable, feature rich telephony platform with several features. It can be deployed in your offices or hosted within our data centre platforms. It’s based on an open architecture platform, which means it will plug right into your existing ethernet network and can interface into almost any other technology.

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Hybrid Model

You can also use our platform with the traditional phone network, there are options to integrate ISDN or PSTN services into our solution in order to give you full control. 

Meet with an Voice expert

Our team are highly experienced in the design and implementation of voice solutions. Get in touch to discuss your needs.

Partner with New Era Technology

We deliver solutions that are established in collaboration and innovation to provide creative solutions using the best technologies for our customers.

  • Diverse portfolio of technology projects with intricate designs and system integration across varied industries
  • 120+ engineers and technicians certified by leading technology manufacturers and professional industry organisations, including Cisco,  Hewlett-Packard, Dell EMC, Microsoft and many others
  • Over 25 years of experience in the planning, design, and implementation of complex solutions
  • Access to our highly experienced support team and our 24/7 support helpdesk

Partners We Work With

Cisco
Microsoft Gold Partner
Fortinet
Veeam
Citrix
vmware
Trend Micro
Barracuda
Hewlett Packard
Dell EMC
Sophos