Microsoft Teams Voice

Secure and Reliable Phone Systems

All your functionality of a traditional telephony system, plus more.
Teams voice calling diagram

Our approach to Microsoft Teams Voice will deliver a reliable, cost-effective outcome for your business or school.

Make the switch to Teams for calls and see the benefits.

When you move from the soon-to-be unsupported copper lines to fibre, you will see a range of benefits. Keep your business phone numbers and move to a Teams Voice solution with New Era Technology. We simply configure Teams Voice within your existing Office 365 so that staff can make and receive phone calls with any landline directly from their smartphone, laptop, tablet, handset or even meeting room devices.

New Era Technology has been delivering telephony and telecommunications solutions for nearly 20 years. If your business or school has more complex workflows and call routing, we can configure your setup to suit.

  • Allows for a remote workforce
  • Ability for rapid implementation
  • Integration possibilities
  • Extended collaboration with file sharing, video meetings, chat messages and phone calls in one app
  • Keep existing phone numbers
  • Reduce costs associated with your phone system

Why move to Teams for Voice?

Leverage your existing software and infrastructure with Teams.



Teams Calling allows everyone in your business or school to connect from their chosen device, from wherever they are working. Whether that be across a workplace or campus, or further, to include the home office.



With a Teams Voice phone system, you can rely on staff having access to the system as they need it. With N4L’s connection and Microsoft’s record of 99.9% uptime, you can rely on the system to work when you need it.

New Era Technology IT Security Solutions


Teams Voice Calling is part of the Microsoft Office 365 environment. As a result, it sees the same level of security as the rest of the software, including features like 2FA. 

predictable costs

Cost Savings

Unlike other phone systems, we only include what you need in a Teams Voice solution. We look at what infrastructure you already have in place and leverage it where possible. 



We are experts in implementing a range of Voice solutions, including Teams Calling. Talk to your team to find out what solution is right for you. 

See How Much You Can Save With Teams Voice Calling

Let us show you how much you can save with Teams Voice.
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Microsoft Teams Voice FAQ’s

Your Top Questions about Microsoft Teams Voice Answered by New Era Experts

From exploring whether Microsoft Teams Voice can replace your existing phone system to understanding its capabilities in various scenarios like faxing, paging, and handling internet outages, we’ve got you covered.

Whether you’re curious about desk phone requirements or need insights into call center functionalities, our concise responses provide clarity and guidance to help you make informed decisions about integrating Microsoft Teams Voice into your business operations.

Can Teams Voice replace a Mitel or Avaya phone system?

Yes, it can.

Do I need a desk phone?

No, you don’t necessarily need a desk phone. You can just use the Microsoft Teams desktop application or mobile. If you have a reception, you most certainly can have a desk phone that supports teams.

Is faxing supported?

Yes, it is.

Does Teams Voice offer a paging solution?

Yes, it does.

What if my business is experiencing an Internet outage – will I lose my phone connection?

Our experienced IT Team can install a local gateway to ensure connectivity, even in the event of an outage. You will also be able to make phone calls via your mobile phone data.

Has Teams Voice the capability of a true call centre?

Teams Voice offers add-on functionalities if your business requires traditional contact centre features beyond the call queues and hunt groups built into Teams.