South Australia Client Support

Formerly Vintek

Support

Submit a Ticket

If you are experiencing issues, please submit a support request by filling out the form.

Your enquiry will be passed on to our support team who will contact you to discuss and assist you with your issues.

You can also call us to let you know you are experiencing problems: 1300 001 337

Remote Assistance

With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

Please click the link below and run the attached program. This will allow our support staff to remote control your computer.

Acknowledgement of Country

New Era Technology acknowledges the Traditional Custodians of the land on which we work and their continuing connection to land, sea, and community. We pay our respects to the people, cultures, and Elders, past, present, and future.