From Fragmented Systems to Unified Operations: A Real Estate Success Story

Managing technology across multiple locations presents challenges for growing real estate agencies. Streamlining multi-site real estate IT became crucial for a prominent agency in Lake Macquarie that expanded from one to five offices.

Consequently, they partnered with New Era Technology to consolidate systems for seamless operations. This strategic move towards streamlining multi-site real estate IT aimed to boost reliability and overcome the difficulties of a fragmented infrastructure.

Challenge

Because the agency operated across several locations and previously used various IT suppliers, streamlining multi-site real estate IT was essential. Therefore, they decided to review their IT services to consolidate and simplify.

Their main goal was to improve the efficiency and dependability of their technology. Moreover, they sought cost savings by reducing the number of suppliers.

Ultimately, the agency wanted to function as one unified entity. Thus, streamlining multi-site real estate IT was key to ensuring smooth communication and collaboration across their different offices.

Solution

In 2017, New Era Technology began a partnership with a growing real estate agency in the Lake Macquarie area. At the time, the agency required a reliable computing infrastructure to support their extensive property management portfolio and customer relationship management (CRM) system.

New Era’s solution involved the implementation of dedicated hosted servers tailored to the agency’s needs, seamlessly integrated with Microsoft 365 for email and office productivity applications. To address the critical need for data security, the solution also incorporated robust cyber and email protection measures, mitigating the risk of data loss.

Furthermore, New Era facilitated significant cost savings by delivering SIP phone lines that integrated with the agency’s existing phone system. To enhance connectivity and support their increasing data needs, the real estate group also upgraded to New Era’s NBN for Business network, resulting in improved internet speeds across their locations.

Our services for this real estate agency included:

• Hosted Cloud Computing
• Cyber Management and Protection
• Microsoft 365 Management and Backup of all email accounts and domains
• NBN, Voice Data, and Internet access services
• Help Desk support, both remote and on-site

We’ve found that nothing is ever too much trouble for New Era. Whenever we reach out, they are quick to assist.

CEO, Leading Real Estate Agency, Lake Macquarie Region

Outcome

As a result of implementing advanced technology solutions and consolidating IT systems by New Era Technology, streamlining multi-site real estate IT was achieved for the agency. This strategic initiative significantly improved efficiency and reliability across their five offices.

Furthermore, the enhanced integration of their IT infrastructure streamlined communication. Consequently, they experienced a substantial reduction in their IT costs, demonstrating the clear benefits of streamlining multi-site real estate IT.