Managed Services

Increase the Efficiency of Your IT With A Managed Service Provider

IT Support Services

Managed Services

Manage your costs and ensure your business operations run smoothly with a New Era Managed Service.

Minimise the pressure on your internal team and leverage our team of engineers and technicians. New Era Technology provides a wide range of services for small, medium and enterprise-sized businesses, allowing you to scale your IT services as needed.

Across Australia, we have offices in Adelaide, Brisbane, Newcastle, Northern NSW, Sydney, Melbourne & Perth, supporting customers nationwide and throughout the world. Rely on our team to stay updated with the latest technology so your team can focus on your core business.

You’ll gain access to experienced support technicians and engineers when you need them, for a fraction of what it would cost to expand your team.

Managed Services designed to suit your business

  • Full management and monitoring of all of your IT infrastructure
  • Managed Network Services
  • Managed Services with included security measures such as firewall, anti-virus and data encryption
  • Helpdesk support to suit your business, including remote, onsite and flexible support options
  • Insight into network performance with regular reporting
  • Infrastructure as a service
  • Managed Voice Services

Swap to a Single Invoice Approach

A single, per-user fee so you can grow with confidence.

We can give you a single invoice that covers all your key elements of IT; including security, helpdesk, your Microsoft Software and more.

New Era Technology Managed Services

Achieve Peace of Mind with New Era as your MSP

Remote Support

Improve the efficiency and performance of your network technology infrastructure with one of several available service level agreements. Our team is available as you need it for remote support.

onsite IT support

On-Site Support

Extend your in-house technology team and cover skills gaps on a short or long term basis with on-site support. New Era’s on-site support services provide a cost-effective strategy that results in faster scalability for your business, without compromising your high standards of quality and reliability. We can support your growth initiatives with specialised skill sets on a project basis or by managing day-to-day operations.

 

IT Managed Services

Improve the efficiency and performance of your network technology infrastructure with one of several available service level agreements. Our team will work with you to determine the breadth of service and level of support you require.