Elevate Your Video Collaboration with

ManageBlu AV 

A Managed Service for AV and Video Collaboration Environments

IT leaders managing global AV and video collaboration deployments face mounting challenges, complex technology, fragmented support, and the pressure to deliver seamless meeting experiences.

ManageBlu AV removes the burden of managing large complex AV and Video Collaboration deployments

Here at New Era we offer a fully managed AV service, which ensures maximum uptime and reliability for your video collaboration deployments.

Maximize Uptime with Proactive Monitoring and Remote Management

  • We ensure your video rooms and spaces work seamlessly
  • We proactively identify issues in rooms and spaces and fix them before they become an issue for users
  • We remotely managed your ecosystem offering instant resolution for AV issues, reducing downtime
  • We offer ‘next day’ technicians onsite if the fault cannot be resolved remotely

Cut Through Complexity with Support Whenever You Need it

  • Gain access to video specialists 24/7/365 with our support helpdesk
  • Have field engineers onsite the next business-day if required
  • Benefit from on-site support with included parts for rapid fixes
  • We offer preventative maintenance as standard with our support contracts
  • Implement global standards across all your locations
  • Support for multi-vendor environments through one single SLA

Whether you need foundational support or end-to-end management, we offer flexible tiers

CORE

Essential support for reliable
AV operations

PREMIUM

Enhanced monitoring and reporting for proactive care

ELITE

Dedicated Customer Success Team and full proactive management

Built for enterprise organizations, our services align with our Managed Services Global Standards, ensuring consistency
and compliance across all regions.

Improve engagement within your organization

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Reduce Operational Overheads

Offload AV management to global video collaboration experts, freeing your team for strategic initiatives

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Enhance User Experience

Minimize meeting disruptions with proactive monitoring and rapid response

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Future-Proof Your AV Strategy

Scalable solutions that grow with your collaboration needs

Advisory Session

Gain Visibility & Control

Customized service reporting through our Customer Command Center (C3) for real-time insights

Ready to Elevate Your Video Collaboration Environment?

Contact us today to schedule a discovery call with one of our experts and learn how ManagedBlu AV will transform the performance of your video collaboration rooms and spaces.

Modern workplace, enterprises need a partner who can ensure flawless video collaboration, without adding IT strain. ManageBlu AV delivers just that!

Ready to Transform Your AV Experience

 

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