Telemerge Health

Feature-rich video & telephony consultations enabling clinicians to engage safely & more productively with their patients.

Remote patient consultations from New Era Technology

Telemerge Health is a New Era Technology solution, which lets you offer safer and more efficient patient care, removing the need for vulnerable patients to attend clinics in person, through use of video consultations.

Securely collaborate with clinical colleagues

You can configure what is recorded from the platform and securely share those recordings for, triage or opinions. No need to email, stream or download.

Enhanced document management features

Documents, including clinical images, can be uploaded directly to the platform and securely viewed both during and after consultations. No screen share needed. You will be viewing the documents on your own device, securely and at a much better resolution than with standard VC tooling.


The remote patient consulatation platform provides a suite of pre-configured reports such as Consultation, Activity and Management. You also can download the reports in a variety of formats. 


Safer patient care

Remove the need for vulnerable patients to attend clinics in person, through use of video consultations.

More efficient patient care

Increase productivity processing of patient consultation by more than 30%.

Remove consultation backlogs

One way triage video consultations enable mass consultation to occur at the same time assessed later.

  • One way triage video consultations – enabling clinicians to prioritise care.
  • Virtual waiting rooms for both patients and clinicians.
  • Upload documents and medical images and reference them during and after consultations in High Definition.
  • Built-in marketing videos to invite patients to your clinics and for a really engaging experience.
  • Easy to use booking and scheduling system

Compliance and security

Canadian Based. End to End 256-bit encryption. ISO27001 Certified and HIPAA Compliant.

Secure colleague collaboration

Consultations, both live and triage can be recorded and securely shared with colleagues for collaboration and more effective care.

Patient waiting room

Clinicians can view all of their upcoming consultations and easily prioritise those that are waiting.

Automated workflows

Help manage the process and send out reminders at key stages of process.


Find Out More

Discover how we can help you deliver safer and more efficient patient care for your patients and clinicians.