Reinvent Your Call Center With New Era’s BPO Cloud+

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Business Process Outsourcing (BPO) For Call Centers

New Era Technology’s BPO Cloud+ service is for call centers looking to increase customer satisfaction and hit your business targets.

Cloud+ adapts to your call center needs with our expertise in healthcare compliance, finance governance, and so much more. Our BPO allows us to reinvent your Call Center.

The New Era’s BPO Solution Portfolio

Looking for a better way to manage your contact center? New Era has created a robust, flexible
Business Process Outsource solution for your contact center.

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Bilingual Agents

Our BPO staff is fluent in French and English.

24/7 Dedicated Team

Experienced BPO team structured to support your needs without you having to hire resources.
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Customized Programs

Take advantage of our Call or Workforce Management programs adapted to your needs.

Statistics & KPI’s

We create reports and KPI’s for your