Achieve long-term, positive engagement with customers through an omnichannel contact center that allows your agents to interact with customers over several communication channels. Seamlessly connect communication touch points like voice, email, and text to arm your agents with the information they need to deliver a truly personalized customer service experience.

New Era offers secure and reliable messaging and presence solutions that provide your users the mobility to stay connected with contacts inside and outside of your organization through instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and more. Control user access to applications and services through mobile management policies to keep your organization secure and users focused.

Improve communications, workflow and staff efficiencies with solutions such as nurse/patient communications, staff, asset, and patient tracking technologies. New Era can provide a variety of technologies and services that enhance patient care experiences.

New Era can help you create beautiful, engaging video wall solutions that showcase your message and engage your audience in a direct and impactful way. Create customized information systems, designed to entertain, guide, or inform visitors.