Part 2: 7 ROI Perks from Information Technology Professional Services

By Eric Carter, Executive VP of eXtensible Operations Center (XOC) - 20 Apr, 2022
5 Minutes Read

Part II: 7 ROI Perks from Information Technology Professional Services

As you explored ROI points #1 – #3 of how IT professional services providers bring ROI for many enterprise-level executives in part one, we now take you even further into the value with points #4 – #7 below. If you haven’t already, visit part one here.

4. Implement New Technology… and do it FAST

A valuable external IT consulting and services provider will have all the necessary tools and resources to immediately get your vital projects off the ground.

You may see weeks or months go by as you try to handle the same sort of project internally after onboarding the correct professionals, educating them, and continually providing support as they need it.

Valuable outsourced IT services providers will bring many years of expertise from their work on similar projects and in similar industries as yours, which will provide immediate ROI. Continued value is the advantage of up-to-date technology that will help bring out the competitive edge for your organization.

Most managed IT services and consulting partners keep updated on the newest IT with continued education and real-life experience working with these information technologies. They will also know precisely what to do during the implementation of new software, network applications, and specialized hardware that is currently available on the market (as well as which technologies to stay clear from that are not worth investing in).

Top outsourced IT consulting providers will have the ability to react swiftly when threats arise and make necessary moves at the right time—a competitive advantage you do not always have in-house.

5. Streamline Your Focus on Core Initiatives

Your organization may have limited resources, and on top of this, you have limited time to spare. Outsourcing your IT initiatives will help your organization remain focused on your core initiatives without the distraction that complex IT decisions will bring to your plate.

The energy and time spent figuring out minor information technology issues provide a very high opportunity cost. When outsourcing IT services, you and your team will free up time to focus on true revenue-generating initiatives. As a decision-maker in your business, you likely want to focus on more important strategies rather than dealing with the frustrations which may have little impact on your organization’s larger goals. Imagine a doctor managing the hospital’s systems while also preparing for their next open-heart surgery patient—that patient would much rather have the doctor’s full attention.

6. Get Rid of Top Risks

Enterprise-level organizations have investments which hold a variable amount of risk. The industry you’re in, the competition you have, new regulations that come to fruition, finances, etc. will all continually change and update.

IT Professional Services Providers take on and maintain many of these risks so that you do not have to. With specialized knowledge of your industry, specifically around compliance and security, you’ll be grateful for these reduced stresses.

These experienced professionals are knowledgeable of when and how to avoid detrimental risks. Internal turnover creates a loss of knowledge for particular roles as it relates to your company’s network and structure. Outsourcing removes this risk as they will have teams in place that know your business inside and out, ensuring you never have to onboard or educate another IT professional internally.

7. Don’t Forget About the Silent Compliance and Security Threats

Compliance and security are a common concern for more IT leaders; having an updated security strategy to protect your network is something you hold highly important within your organization.

Managed IT Consulting providers will typically ensure that your physical and electronic security (such as video surveillance solutions, access control solutions, and business alarm systems) is in place with the latest updates to guarantee your business and network is secure as they should be. If your organization’s locations take any form of payment, you understand there are growing security concerns and will need experts in place familiar with necessary PCI compliance standards. With the proper IT Professional Services Provider in place, your organization will have access to a large team of experts familiar with your industry needs.


Information technology is consistently changing at a pace many struggle to keep up with. Leading technology experts continue to increase their educational endeavors but keep up with the evolving IT landscape; many will find that there are plenty of challenges and time restraints.

As your organization grows, your IT requirements will continue to change. Allowing an IT professional services provider to take on much of this responsibility will reduce and control your overall costs while increasing the efficient and competitive nature that will allow you to scale at greater rates. Contact New Era today to learn more at


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Author: Eric Carter, Executive VP of eXtensible Operations Center (XOC)