Blog

Industry news and insight from the New Era Technology team

How Contact Center as a Service (CCaaS) is Revolutionizing Customer Experie...
As the business world continues its path towards a cloud-based and digital-first approach, one area that’s increasingl...
New Era Technology
19 Nov, 2025
Is Your Data Ready for AI?
Lessons from Executive Concerns AI technology is advancing rapidly, but most organizations aren’t fully prepared for t...
Michael Mappes , Practice Area Manager - Strategic Data Management
18 Nov, 2025
From Reactive to Proactive: How Managed Services Transform Enterprise IT St...
IT is serious work for enterprise businesses, and as a result, more and more companies are turning to managed service pr...
New Era Technology
17 Nov, 2025
AI & Cybersecurity: Keeping Your Business Secure While Using AI
Cybercriminals are never content to rest on their laurels, and as a result, cybersecurity is constantly evolving. Compan...
New Era Technology
12 Nov, 2025
Cybersecurity Tabletop Exercises: Are You Incident Ready?
A recent survey found that nearly 70% of IT and business leaders feel underprepared to manage a major cyber incident, de...
Eric Peterson, Principal Security Consultant
23 Oct, 2025
Phishing, Still the #1 Threat: How to Spot and Report Attacks
Despite historic investment in cyber defenses, phishing remains the leading cause of breaches in 2025, consistently outm...
Eric Peterson, Principal Security Consultant
20 Oct, 2025

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