Blog

Industry news and insight from the New Era Technology team

10 Common Causes of Data Loss
Data loss is a serious problem for businesses of all sizes— losing files means losing time and money to restore or rec...
Joe Gillis, VP of Sales, GVC
31 Jan, 2023
Importance of Intelligent Virtual Agents in Contact Centers
The COVID-19 pandemic introduced changes in the way organizations do business. The remote experience most companies have...
New Era Technology
27 Jan, 2021
The Reality of Microsoft 365 Copilot: 10 Use Cases That Reveal Its True Pot...
Updated 12/31 to reflect the update of the name change of Copilot for Microsoft 365 to Microsoft 365 Copilot. Watch our ...
Natalia Hernandez Alvarez , Organizational Change Management – Manager
21 Aug, 2025
Your Physical Security Checklist: Seven Must-Haves for Every Business Facil...
Most security discussions focus on cybersecurity, from ransomware to zero-day threats. However, many organizations are d...
New Era Technology
2 Jun, 2025
Rethinking Outsourced IT Services: A Natural Solution for Your Business
Every business exists to fulfill a select market niche, yet few companies have in-house computing skills and capacity to...
Joe Gillis, VP of Sales, GVC
29 May, 2025
Deciphering the Convergence: The Role of Artificial Intelligence in Busines...
Artificial Intelligence (AI) and Digital Transformation have appeared as pivotal elements shaping the contemporary busin...
Steve Daly, Vice President of Technology, Digital Transformation
17 Oct, 2023

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