Gain Peace of Mind with Remote Monitoring and Management (RMM)

By New Era Technology - 14 Feb, 2024
CloudBlu Services
5 Minutes Read

Remote Monitoring and Management (RMM) has seen a massive surge in the past years, primarily attributed to giving businesses the advantage of outsourced infrastructure maintenance and the need to replace physical proximity- a necessity imposed by the pandemic during recent times. A study1 by Markets and Markets projects the global RMM market to grow from USD 24.6 Billion in 2022 to USD 32.3 Billion by 2017, at a Compounded Annual Growth Rate (CAGR) of 5.6%.

The emergence of modern technologies such as IoT and artificial intelligence (AI), rising cybercrime, and the definite cost- and value-driven advantage RMM gives are critical drivers to its emerging popularity. With so many security aspects for businesses to consider, it can be overwhelming to add anything else to the plate. Regarding security, monitoring is a vital part of any strategy.

However, due to the time it takes, it’s often an overlooked priority. A Managed Service Provider (MSP) can help ease the burden and ensure effective monitoring. Putting a remote monitoring and management (RMM) system in place can bring you peace of mind, especially when the tech world is experiencing a massive spike in data breaches and compromised business networks with malicious hacking incidents.

In its “Monitoring” capacity, an RMM tool monitors the health of your network and all the devices on it, including servers, desktops, laptops, firewalls, wireless access points, IoTs, and the entire network. It automatically alerts your MSP if it detects issues with your systems, such as low disk space, high RAM or CPU usage, network outages, and potential security loopholes.

What else can RMM do for you? Let’s dive in and look at the other benefits.

The Need for Technical Expertise

Maintaining your infrastructure can be quite a daunting task. You need to have the best of the breed security team, experienced technicians, and dedicated resources operating on a 24/7 basis. Such investment in hiring people with the right talent will add to your operational costs and the time for hiring and training. If you are looking at cutting costs and having your requirements met, RMM, using a reputed Managed Service Provider (MSP) such as SecureBlu services by New Era Technology, is the most viable option.

Challenges in terms of costs and quality are not limited to smaller enterprises, as the bigger the business, the greater the efforts, time, resources, and capital involved. It’s no wonder that even larger enterprises engage MSPs to cater to their diverse and dynamic needs.

Pre-emptive Approach

Modern RMM tools constantly analyse data with “Predictive Analysis,” a feature that works on current data and uncovers potential chokepoints. Such a pre-emptive approach mostly insulates you against future incidents. In addition, they use intelligent security tools that automatically learn from security incidents and mitigate the vulnerability.

Updates and Patches

When you use RMM, you get automatic security updates and patches without having your in-house team physically schedule the exercise. Maintenance functions that require a system or network downtime are scheduled at off-peak hours, which ensures seamless business continuity.

Boost Productivity

An RMM and an MSP can help with your business’s productivity. An RMM system will automate the maintenance part of your security system 24/7. Think about how much time and effort you will save your IT team by outsourcing and automating this process.RMMs are the best tool for automated, customized, and proactive maintenance.

Your IT team will be free to work on other issues or in other parts of the business, effectively boosting their productivity.

Help Your Business Run Smoothly

There are many aspects of your business that you probably don’t think about until they fail to go as planned, like meetings and events. When issues occur, security must remain tight even when you’re not using company devices.

Remote meetings and events are gaining popularity, especially with BYOD programs and flexible work schedules. With RMM, tablets, phones, or laptops will remain secure after the installation of the agent software. It is one less thing to worry about as you conduct business.

A successful RMM starts with a skilled team of security professionals for constant monitoring of your IT and server infrastructure. This remote team is helpful for system complications during meetings and events. With remote support from your MSP at all times, issues logged during these times are quickly addressed.

A system outage or program failure during an event can cause chaos, but an MSP can give you peace of mind, ensuring that your event goes off without a hitch. As long as there is remote access and monitoring, business can proceed as usual, regardless of location and device.

An MSP and a remote monitoring and management system can help you be proactive, productive, and smooth during all aspects of your business. Contact us today for more information on how New Era can work with you to ensure security and achieve your goals.



Author: New Era Technology

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