Top Reasons to Develop a Smarter Workplace with AI

Technology is everywhere we look, and although it has infiltrated every part of our world, it is still gaining speed. Organizations—quickly learning that conventional operations are no longer relevant are moving to develop smarter workplaces. Many believe technological advancements such as Artificial Intelligence (AI) and Machine Learning (ML) will increase productivity. A study¹ by Forbes indicates that the global AI market was $136.55 Billion in 2022 and will grow at a forecasted rate of 37.3% from 2023 to 2030.

 Here are top reasons to develop a more innovative workplace with AI, increasing productivity and collaboration for all.

Better Training

This new generation in the workforce wants to have a meaningful relationship between work and life. Remote work is becoming increasingly popular. The flexibility they desire is changing other business areas, including training and skill development. AI, in conjunction with VR and AR, can allow employees to train from anywhere, in any setting. Better yet, training can be conducted on a personalized time schedule, depending on the employee’s needs. This technology is also incredibly realistic, making it a great hands-on tool for training without interrupting daily work.

With AI-driven solutions, users learn the following sequence of steps based on initial access, making it simpler for them to learn new business processes that suit their usage. For example, we at New Era Technology use the OnScreen virtual training tool, which enables users to learn a sequence of operations guided to get faster practical training in using the new technology. Compared to conventional classroom training or using manuals and videos, AI-driven training sessions quickly identify the user’s requirements and guide them accordingly.

Improved Collaboration

As stated, remote work is gaining speed. Although working remotely is an employee’s dream, businesses have struggled to understand how proper collaboration can happen in this environment. New technology, such as AI-powered AR and VR, allows employees from any location to come together in the same environment without leaving their homes or offices. It opens doors for collaboration all over the world while still giving a sense of freedom and teamwork.

Artificial Intelligence enables the creation of intelligent chatbots that answer customer queries, retrieve information, and perform tasks specified based on the request. They have Natural Language Processing Capabilities that understand customers’ queries perform sentiment analysis, and constantly improve their abilities based on transaction data. This trend is slowly replacing the need for a dedicated agent to attend to customer queries, but it does have its inherent limitations, and that’s where the conversation is transferred to a live agent.

Developing New Ideas

Employees working as designers and engineers can use technology to see and test designs before spending time and cash on creating test models. These same designers can allow customers to test products before purchasing them, garnering their feedback to improve the product. New ideas and the future of business go hand in hand, and the future of product development speed is promising with smarter workplaces. Artificial Intelligence-driven tools analyse a query in a natural language and help employees get the desired output from an application without the need for complex coding skills. This puts the power in the hands of citizen developers and has made technology accessible even to novice users.

Improved Focus

Employees enjoy personalized work experiences that help them feel comfortable in their environment. Contentment and happiness can have a significant effect on productivity and success. Technology such as VR headsets can allow employees to work in an environment that is personally theirs. If you want to work in Paris, you can work in Paris while remaining in your cubicle.

Virtual environments are perfect for establishing privacy and a sense of security. This is where the Metaverse comes into the picture, making virtual conversations and remote workspaces more engaging and near the look and feel of a physical workplace. Metaverse, though in active development, has been partially implemented, driving a more engaging remote work culture with the power of AI.

Improved Organization

Organization is critical for success, especially for large enterprises. Automation and artificial Intelligence can create new systems for businesses that change the organizational structure for the better. Cloud-based storage allows employees to have the information they need wherever they are, and businesses interested in being paperless can scan documents for use instead of filing them away. AI-driven tools can extract data from documents, perform pre-defined tasks with the data, monitor responses, and automate most of the routine tasks. 

New Era Technology empowers businesses to leverage the complete potential of AI-driven solutions that accelerate their business operations, decrease manual tasks, and move them towards a progressive path in the competitive race. For more information on how AI solutions for the modern workplace will work for you, contact us, and we will be glad to help.

References:

1. https://www.forbes.com/advisor/in/business/ai-statistics/