Services

Importance of Intelligent Virtual Agents in Contact Centers
Importance of Intelligent Virtual Agents in Contact Centers
The COVID-19 pandemic introduced changes in the way organizations do business. The remote experience most companies have...
Services
New Era Technology
27 Jan, 2021
10 Common Causes of Data Loss
10 Common Causes of Data Loss
Data loss is a serious problem for businesses of all sizes— losing files means losing time and money to restore or rec...
Data Networking, , Managed Services Services
Joe Gillis, VP of Sales, GVC
31 Jan, 2023
Outsourced IT Services
Outsourced IT Services
Every business exists to fulfill a select market niche yet few companies have the in-house computing skills to stay ahea...
Managed Services, Services
Joe Gillis, VP of Sales, GVC
22 Nov, 2022
To Cloud, or Not to Cloud? Hard Questions for Contact Center
To Cloud, or Not to Cloud? Hard Questions for Contact Center
Within the past six months, there has been a common concern amongst CIO’s. This concern includes posing the question, ...
CloudBlu, Services
New Era Technology
14 Sep, 2020