Blog

Industry news and insight from the New Era Technology team

Part 2: 7 ROI Perks from Information Technology Professional Services
Part II: 7 ROI Perks from Information Technology Professional Services As you explored ROI points #1 – #3 of how IT pr...
Eric Carter
20 Apr, 2022
Importance of Intelligent Virtual Agents in Contact Centers
The COVID-19 pandemic introduced changes in the way organizations do business. The remote experience most companies have...
Cynthia Meinke, Senior Account Executive
27 Jan, 2021
New Era’s VNOC Services: Always-On, Always-Ready 24/7
You are sitting at your desk, feeling stressed trying to accommodate a remote work environment during the middle of a pa...
Paul Schneider, VP of Operations - PA
16 Nov, 2020
Benefits Of A Managed IT Services Model
While we are all aware of the constant evolution of technology, sometimes we don’t stop to think about how we can take...
Jeff Forsyth, COO - NH
30 Oct, 2020
Reducing Downtime With Virtualization
Years ago, VDI or virtualized desktop infrastructure was developed. It started out as a tool used for operating systems ...
Joe Gillis, Business Development Director
12 Sep, 2018
Disaster Recovery as a Service vs. Backup as a Service: What You Need to Kn...
Downtime caused by a data breach or a natural disaster can be detrimental to your business. According to Gartner, downti...
Joe Gillis, Business Development Director
30 Aug, 2018